📊 Rating Breakdown

5 stars
44
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (90)

Ashley Sanders 👑
Feb 28, 2025
★★★★★

Exceeded expectations

Our jewelry store does 200+ transactions daily. Oracle MICROS never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Vendor management
- Commission tracking
- Matrix inventory

👎 Cons

- None so far

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Raymond Henderson 👑
Feb 28, 2025
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in stock alerts. Still working out some kinks with receipt customization is basic.

👍 Pros

- Purchase orders
- Gift card system
- Stock alerts

👎 Cons

- Reporting could be more detailed
- Receipt customization is basic
- Integration options are limited

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✓ Would recommend
Heather Kelly 👑
Feb 28, 2025
★★☆☆☆

Would not recommend

Two stars because it occasionally works. payment terminal disconnects is a constant battle. Support takes days to respond.

👍 Pros

- E-commerce integration

👎 Cons

- Offline mode is limited
- Integration failures with third-party apps
- Payment terminal disconnects

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Dennis Perry 👑
Feb 17, 2025
★★★★★

Excellent POS system!

Third POS system we've tried. Finally found the right one with Oracle MICROS. The purchase orders alone was worth the switch.

👍 Pros

- Employee management
- Gift card system
- Layaway feature
- Stock alerts
- Modern interface

👎 Cons

- None so far

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Nancy Sanders 👑
Jan 13, 2025
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with setup took longer than expected.

👍 Pros

- Gift card system
- Customer database
- Discount scheduling

👎 Cons

- Some features require add-ons

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Frances Chen 👑
Jan 13, 2025
★★★★☆

Solid choice overall

Overall very happy with Oracle MICROS. The gift card system works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Multi-location sync
- Gift card system
- Returns processing
- Price labeling

👎 Cons

- Some features require add-ons

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Nathan Foster 👑
Jan 1, 2025
★★★★☆

Works great for us

Overall very happy with Oracle MICROS. The purchase orders works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Stock alerts
- Easy to use
- Modern interface

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Dennis Brown 👑
Nov 12, 2024
★★★★☆

Good POS, room to improve

Happy with our purchase. Oracle MICROS runs our boutique smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Loyalty rewards
- Price labeling
- Easy to use

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- The learning curve was steep

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✓ Would recommend
Melissa Murphy 👑
Oct 17, 2024
★★★★☆

Good value for money

Great returns processing, decent price labeling. Support could be faster but they do resolve issues. Good value for a thrift store.

👍 Pros

- Gift card system
- Layaway feature
- Price labeling
- Commission tracking
- Good support

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Customer support hours are limited

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✓ Would recommend
Rachel Rivera 👑
Sep 20, 2024
★★★★☆

Great system with minor issues

We've been on Oracle MICROS for 21 months. Does everything we need. returns processing is great, wish the the learning curve was steep was better.

👍 Pros

- Employee management
- Gift card system
- Sales analytics
- Price labeling

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend