📊 Rating Breakdown

5 stars
44
4 stars
32
3 stars
9
2 stars
3
1 stars
2

📝 User Reviews (90)

Paul Graham 👑
Oct 31, 2025
★★★☆☆

Has potential

It works, but that's about it. customer tracking is decent. We expected more from commission tracking based on the demos.

👍 Pros

- Time clock
- Discount scheduling
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Offline mode is limited

Was this helpful?
✓ Would recommend
Henry Martin 👑
Oct 20, 2025
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but customer tracking and commission tracking work exactly as advertised.

👍 Pros

- Vendor management
- Customer database
- Matrix inventory

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Scott Adams 👑
Oct 7, 2025
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Oracle MICROS handles our retail store well. inventory management is a highlight.

👍 Pros

- Gift card system
- Layaway feature
- Good support
- Reliable
- Modern interface

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Patrick Hughes 👑
Sep 26, 2025
★★★★★

Exceeded expectations

Coming from an old-school register, Oracle MICROS was a game changer. Easy setup, great training, and the gift card system is fantastic.

👍 Pros

- Inventory management
- Sales analytics
- Vendor management
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amy Kim 👑
Sep 26, 2025
★★★★☆

Does the job well

Good system, good support. The returns processing is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Barcode scanning
- Multi-location sync
- Commission tracking
- Good support

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Offline mode is limited

Was this helpful?
✓ Would recommend
Jerry Rivera 👑
Sep 21, 2025
★★★★★

Love this system

Family toy store for 30 years. Oracle MICROS modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Multi-location sync
- Sales analytics
- Commission tracking
- Reliable
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Joyce Davis 👑
Sep 21, 2025
★★★★☆

Great system with minor issues

Reliable and straightforward. Not the flashiest POS but multi-location sync and time clock work exactly as advertised.

👍 Pros

- Multi-location sync
- Returns processing
- Sales analytics
- Modern interface

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Raymond Miller 👑
Sep 21, 2025
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. Oracle MICROS handles transactions fine but payment terminal disconnects is a real problem.

👍 Pros

- Customer tracking
- Multi-location sync
- Layaway feature

👎 Cons

- Setup took longer than expected
- Integration options are limited

Was this helpful?
✓ Would recommend
George Ramos 👑
Sep 15, 2025
★☆☆☆☆

Don't make our mistake

Avoid Oracle MICROS. payment terminal disconnects from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Discount scheduling

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic
- System crashes during peak hours

Was this helpful?
✓ Would recommend
Carol Reed 👑
Sep 10, 2025
★★★★★

Highly recommend Oracle MICROS

Five stars because they earned it. Been with Oracle MICROS for 1 years. Every update makes the system better.

👍 Pros

- Loyalty rewards
- Discount scheduling
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend