📊 Rating Breakdown

5 stars
25
4 stars
29
3 stars
11
2 stars
5
1 stars
2

📝 User Reviews (72)

Laura Jackson 👑
Nov 5, 2023
★★★★☆

Great system with minor issues

Solid POS system. table management is excellent, waitlist management could use some improvement. Still recommend for diner.

👍 Pros

- Menu customization
- Mobile ordering
- Tableside ordering
- Good support

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Susan Collins 👑
Oct 18, 2023
★★★★★

Highly recommend Omnivore

Our diner does 200+ transactions daily. Omnivore never skips a beat. happy hour pricing saves us hours every week.

👍 Pros

- Online ordering integration
- Reservation system
- Staff scheduling
- Kitchen printer routing
- Waitlist management

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Brenda Park 👑
Oct 18, 2023
★★★★★

Exceeded expectations

If you're on the fence about Omnivore, just do it. We were hesitant at first but the kitchen display system and waitlist management won us over.

👍 Pros

- Online ordering integration
- Happy hour pricing
- Kitchen printer routing
- Guest profiles

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Steve Park ⭐
Oct 18, 2023
★★★★☆

Works great for us

Four months in and Omnivore is working well. Staff trained quickly on the staff scheduling. Wish integration options are limited was included.

👍 Pros

- Kitchen display system
- Tableside ordering
- Easy to use

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Integration options are limited

Was this helpful?
✓ Would recommend
Jerry Davis 👑
Oct 18, 2023
★★★★☆

Recommended with caveats

Reliable and straightforward. Not the flashiest POS but split check feature and mobile ordering work exactly as advertised.

👍 Pros

- Real-time reporting
- Guest profiles
- Affordable

👎 Cons

- Offline mode is limited

Was this helpful?
✓ Would recommend
Jennifer Wright 👑
Oct 18, 2023
★★★★☆

Good POS, room to improve

Solid POS system. staff scheduling is excellent, modifier handling could use some improvement. Still recommend for sports bar.

👍 Pros

- Split check feature
- Tableside ordering
- Good support

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Eric White 👑
Oct 18, 2023
★★☆☆☆

Looking for alternatives

Regret switching to Omnivore. The happy hour pricing looked great but integration failures with third-party apps has made daily operations difficult.

👍 Pros

- Modifier handling

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Login issues for staff

Was this helpful?
✓ Would recommend
Peter Stewart 👑
Aug 4, 2023
★★★★★

Highly recommend Omnivore

Hands down the best POS for fine dining establishment. We've tried Square and Toast before settling on Omnivore. Much better fit for our needs.

👍 Pros

- Table management
- Online ordering integration
- Reservation system
- Guest profiles
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Helen Martinez 👑
Jun 6, 2023
★★★☆☆

Average experience

Average POS system. Does the basics fine. online ordering integration works well but system crashes during peak hours has been frustrating. Considering options.

👍 Pros

- Staff scheduling
- Easy to use

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend
Samantha Green 👑
Mar 16, 2023
★★★☆☆

Not bad, not great

We use Omnivore for our coffee shop. split check feature is useful. However, printer connectivity problems has caused headaches. Looking at alternatives.

👍 Pros

- Split check feature

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Hardware is a bit pricey

Was this helpful?
✓ Would recommend