📊 Rating Breakdown

5 stars
25
4 stars
29
3 stars
11
2 stars
5
1 stars
2

📝 User Reviews (72)

Derek Park 👑
2d ago
★★★★★

Outstanding product

Family sushi restaurant for 30 years. Omnivore modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Staff scheduling
- Mobile ordering
- Real-time reporting
- Affordable

👎 Cons

- None so far

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Mike Martin 👑
2d ago
★★★☆☆

Has potential

Functional but underwhelming. staff scheduling sold us on Omnivore but the reality of slow transaction processing wasn't mentioned in sales.

👍 Pros

- Loyalty program
- Course firing
- Quick setup

👎 Cons

- Customer support hours are limited
- Integration options are limited

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Brenda Park 👑
2d ago
★★★☆☆

Has potential

It works, but that's about it. inventory tracking is decent. We expected more from kitchen printer routing based on the demos.

👍 Pros

- Kitchen printer routing
- Modifier handling

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Offline mode is limited

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Mike Martin 👑
3d ago
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. Omnivore handles transactions fine but payment terminal disconnects is a real problem.

👍 Pros

- Staff scheduling
- Good support
- Affordable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Integration options are limited

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Scott Anderson 👑
4d ago
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but split check feature and tableside ordering work exactly as advertised.

👍 Pros

- Kitchen display system
- Tip management
- Split check feature
- Happy hour pricing
- Reliable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Setup took longer than expected

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Jonathan Park 👑
1w ago
★★★★☆

Good POS, room to improve

Upgraded from their older system. Big improvement in kitchen display system. Still working out some kinks with receipt customization is basic.

👍 Pros

- Online ordering integration
- Mobile ordering
- Delivery integration
- Tableside ordering
- Waitlist management

👎 Cons

- Offline mode is limited
- Integration options are limited

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Aaron Wood 👑
1w ago
★☆☆☆☆

Terrible experience

Do not buy. reports showing incorrect data crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Good support
- Reliable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Credit card processing failures
- Integration failures with third-party apps

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Dennis Cook 👑
2w ago
★★★★☆

Recommended with caveats

Great split check feature, decent loyalty program. Support could be faster but they do resolve issues. Good value for a fast casual spot.

👍 Pros

- Tip management
- Split check feature
- Staff scheduling
- Mobile ordering
- Course firing

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- The learning curve was steep

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Tiffany Adams 👑
2w ago
★★★★★

Excellent POS system!

If you're on the fence about Omnivore, just do it. We were hesitant at first but the staff scheduling and modifier handling won us over.

👍 Pros

- Delivery integration
- Tableside ordering
- Modifier handling
- Easy to use

👎 Cons

- None so far

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Chris Green 👑
2w ago
★★★★★

Best decision for our business

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Online ordering integration
- Reservation system
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend