📊 Rating Breakdown

5 stars
18
4 stars
31
3 stars
26
2 stars
9
1 stars
4

📝 User Reviews (88)

Jennifer Young 👑
May 1, 2025
★★★☆☆

Mixed feelings

It works, but that's about it. split check feature is decent. We expected more from real-time reporting based on the demos.

👍 Pros

- Modifier handling

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

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✓ Would recommend
Rachel Barnes 👑
Apr 21, 2025
★★★★★

Exceeded expectations

Hands down the best POS for fast casual spot. We've tried Square and Toast before settling on Olo. Much better fit for our needs.

👍 Pros

- Kitchen display system
- Real-time reporting
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Sharon Foster 👑
Apr 21, 2025
★★☆☆☆

Frustrating experience

Can't recommend. We liked the staff scheduling demo but real-world performance is poor. credit card processing failures constantly.

👍 Pros

- Split check feature
- Delivery integration
- Reliable

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- System crashes during peak hours
- Inventory sync issues between locations
- Reports showing incorrect data

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✓ Would recommend
Kimberly Anderson 👑
Apr 1, 2025
★★★★★

Love this system

Five stars because they earned it. Been with Olo for 3 years. Every update makes the system better.

👍 Pros

- Online ordering integration
- Menu customization
- Split check feature
- Tableside ordering
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Dennis Perry 👑
Apr 1, 2025
★★★★★

Excellent POS system!

The tip management feature alone pays for itself. Add in tableside ordering and it's a no-brainer for any food truck.

👍 Pros

- Split check feature
- Mobile ordering
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Aaron Wood 👑
Mar 21, 2025
★★★★★

Finally found the right POS

Our accountant loves the kitchen display system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Kitchen display system
- Split check feature
- Happy hour pricing
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Sandra Flores 👑
Mar 21, 2025
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. happy hour pricing is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Happy hour pricing
- Course firing
- Reliable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Some features require add-ons

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✓ Would recommend
Eric Coleman 👑
Feb 17, 2025
★★★☆☆

Mixed feelings

Functional but underwhelming. table management sold us on Olo but the reality of printer connectivity problems wasn't mentioned in sales.

👍 Pros

- Tip management
- Guest profiles

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Michelle Chen 👑
Jan 25, 2025
★★★★☆

Recommended with caveats

Great kitchen display system, decent loyalty program. Support could be faster but they do resolve issues. Good value for a cafe.

👍 Pros

- Table management
- Kitchen display system
- Real-time reporting
- Kitchen printer routing

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Jack Collins 👑
Jan 25, 2025
★★★☆☆

Decent but frustrating

Decent system with some frustrating limitations. inventory tracking is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Online ordering integration

👎 Cons

- The learning curve was steep

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✓ Would recommend