📊 Rating Breakdown

5 stars
18
4 stars
31
3 stars
26
2 stars
9
1 stars
4

📝 User Reviews (88)

Carlos Murphy 👑
Sep 15, 2025
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, Olo handles our sushi restaurant well. table management is a highlight.

👍 Pros

- Table management
- Tip management
- Inventory tracking
- Loyalty program
- Modifier handling

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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✓ Would recommend
Tom Hill 👑
Sep 15, 2025
★★★☆☆

Room for improvement

Functional but underwhelming. reservation system sold us on Olo but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Happy hour pricing
- Easy to use
- Quick setup

👎 Cons

- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Ann Zhang 👑
Sep 10, 2025
★★★★☆

Works great for us

Does what it promises. The split check feature is particularly useful for our food truck. Minor gripes but overall satisfied.

👍 Pros

- Happy hour pricing
- Guest profiles
- Reliable
- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Robert Perez 👑
Aug 15, 2025
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent happy hour pricing. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Staff scheduling
- Reliable
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Lisa Nelson 👑
Aug 15, 2025
★★★★☆

Good value for money

Four months in and Olo is working well. Staff trained quickly on the staff scheduling. Wish offline mode is limited was included.

👍 Pros

- Split check feature
- Reservation system
- Happy hour pricing
- Real-time reporting

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Susan Moore 👑
Aug 8, 2025
★★★★☆

Great system with minor issues

Four months in and Olo is working well. Staff trained quickly on the inventory tracking. Wish setup took longer than expected was included.

👍 Pros

- Split check feature
- Reservation system
- Mobile ordering

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Scott Adams 👑
Aug 8, 2025
★★☆☆☆

Not as advertised

Looking to switch away from Olo. system crashes during peak hours happens weekly. staff scheduling is okay but not worth the hassle.

👍 Pros

- Table management
- Split check feature
- Reservation system

👎 Cons

- The mobile app needs work
- Inventory sync issues between locations
- Printer connectivity problems

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✓ Would recommend
Sharon Walker 👑
Aug 1, 2025
★★★★★

Outstanding product

Third POS system we've tried. Finally found the right one with Olo. The online ordering integration alone was worth the switch.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Kitchen printer routing
- Waitlist management

👎 Cons

- None so far

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✓ Would recommend
Donna Zhang 👑
Jul 25, 2025
★★☆☆☆

Not as advertised

Looking to switch away from Olo. payment terminal disconnects happens weekly. tip management is okay but not worth the hassle.

👍 Pros

- Split check feature
- Course firing

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Receipt customization is basic
- Login issues for staff

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✓ Would recommend
Angela Long 👑
Jul 2, 2025
★★★★★

Excellent POS system!

If you're on the fence about Olo, just do it. We were hesitant at first but the table management and modifier handling won us over.

👍 Pros

- Online ordering integration
- Split check feature
- Mobile ordering
- Modifier handling
- Easy to use

👎 Cons

- None so far

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✓ Would recommend