📊 Rating Breakdown

5 stars
18
4 stars
31
3 stars
26
2 stars
9
1 stars
4

📝 User Reviews (88)

Jason Baker 👑
3w ago
★★★☆☆

Not bad, not great

Middle of the road. Olo works for basic bar needs. If you need advanced menu customization, look elsewhere.

👍 Pros

- Reliable

👎 Cons

- Setup took longer than expected

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Jennifer Walsh ⭐
Oct 31, 2025
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but menu customization and course firing work exactly as advertised.

👍 Pros

- Tip management
- Split check feature
- Modifier handling
- Easy to use

👎 Cons

- Receipt customization is basic

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George Clark 👑
Oct 28, 2025
★★★☆☆

Decent but frustrating

We use Olo for our pizzeria. table management is useful. However, inventory sync issues between locations has caused headaches. Looking at alternatives.

👍 Pros

- Inventory tracking
- Mobile ordering
- Reliable

👎 Cons

- Some features require add-ons
- Offline mode is limited

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Kenneth Scott 👑
Oct 20, 2025
★★★★☆

Reliable and functional

Four months in and Olo is working well. Staff trained quickly on the menu customization. Wish integration options are limited was included.

👍 Pros

- Happy hour pricing
- Waitlist management
- Good support
- Reliable

👎 Cons

- Customer support hours are limited
- Offline mode is limited

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David Kim ⭐
Oct 16, 2025
★★★★★

Best decision for our business

Hands down the best POS for coffee shop. We've tried Square and Toast before settling on Olo. Much better fit for our needs.

👍 Pros

- Split check feature
- Course firing
- Reliable

👎 Cons

- None so far

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Lauren Howard 👑
Oct 11, 2025
★★★☆☆

Mixed feelings

We use Olo for our brewery. happy hour pricing is useful. However, slow transaction processing has caused headaches. Looking at alternatives.

👍 Pros

- Staff scheduling
- Mobile ordering

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

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Tiffany Adams 👑
Oct 7, 2025
★★★★☆

Good POS, room to improve

Good system, good support. The happy hour pricing is what sold us. Would love to see better integration options are limited in future updates.

👍 Pros

- Tip management
- Split check feature
- Waitlist management
- Affordable

👎 Cons

- Offline mode is limited

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Rebecca OBrien 👑
Oct 2, 2025
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. Olo handles transactions fine but data loss after updates is a real problem.

👍 Pros

- Tip management
- Loyalty program
- Course firing

👎 Cons

- Some features require add-ons
- Integration options are limited

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Susan Taylor 👑
Oct 2, 2025
★☆☆☆☆

Terrible experience

One star is generous. inventory sync issues between locations every single day. Going back to our old system.

👍 Pros

- Real-time reporting

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep
- Slow transaction processing
- Payment terminal disconnects

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Dennis Cook 👑
Sep 26, 2025
★★★★☆

Works great for us

Upgraded from their older system. Big improvement in inventory tracking. Still working out some kinks with offline mode is limited.

👍 Pros

- Online ordering integration
- Course firing
- Waitlist management
- Good support
- Reliable

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited

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✓ Would recommend