📊 Rating Breakdown

5 stars
18
4 stars
31
3 stars
26
2 stars
9
1 stars
4

📝 User Reviews (88)

Donna Alexander 👑
3d ago
★★★☆☆

Not bad, not great

Mixed feelings about Olo. The happy hour pricing is great but we've had issues with credit card processing failures. Support helped eventually.

👍 Pros

- Delivery integration
- Modifier handling
- Course firing

👎 Cons

- Customer support hours are limited

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Rebecca OBrien 👑
4d ago
★★★★★

Best decision for our business

Family taco shop for 30 years. Olo modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Table management
- Kitchen display system
- Course firing
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Jerry Green 👑
4d ago
★☆☆☆☆

Terrible experience

One star is generous. printer connectivity problems every single day. Going back to our old system.

👍 Pros

- Tip management
- Modifier handling

👎 Cons

- Offline mode is limited
- Integration options are limited
- Integration failures with third-party apps

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✓ Would recommend
Nancy Peterson 👑
1w ago
★★★★☆

Good POS, room to improve

Overall very happy with Olo. The menu customization works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Kitchen display system
- Menu customization
- Inventory tracking
- Loyalty program
- Waitlist management

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Jerry Davis 👑
1w ago
★★★☆☆

Has potential

Mixed feelings about Olo. The inventory tracking is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- Delivery integration
- Easy to use

👎 Cons

- Offline mode is limited

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✓ Would recommend
Amanda Foster ⭐
2w ago
★★★★☆

Great system with minor issues

Good POS for the price. tip management is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Online ordering integration
- Loyalty program
- Real-time reporting

👎 Cons

- Some features require add-ons

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✓ Would recommend
Christina Martin 👑
2w ago
★★★★☆

Great system with minor issues

Good POS for the price. kitchen display system is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Table management
- Reservation system
- Modifier handling
- Guest profiles

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Eric Sanders 👑
2w ago
★★★★☆

Mostly satisfied

Good POS for the price. split check feature is excellent. Lost a star because integration options are limited needs work. Would still recommend.

👍 Pros

- Staff scheduling
- Mobile ordering
- Course firing
- Easy to use
- Reliable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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✓ Would recommend
Raymond Miller 👑
3w ago
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in staff scheduling. Still working out some kinks with offline mode is limited.

👍 Pros

- Kitchen display system
- Easy to use
- Modern interface

👎 Cons

- Some features require add-ons

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✓ Would recommend
Jack Hall 👑
3w ago
★★★★★

Excellent POS system!

Been using Olo for 24 months now and couldn't be happier. The online ordering integration is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Mobile ordering
- Modifier handling
- Course firing
- Good support

👎 Cons

- None so far

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✓ Would recommend