📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Raymond Harris 👑
Sep 15, 2025
★★★☆☆

Decent but frustrating

Mixed feelings about NCR Silver. The returns processing is great but we've had issues with slow transaction processing. Support helped eventually.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Sales analytics

👎 Cons

- The learning curve was steep
- Customer support hours are limited

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Brenda Lewis 👑
Sep 15, 2025
★★★★★

Game changer for us

Been using NCR Silver for 11 months now and couldn't be happier. The layaway feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Layaway feature
- Commission tracking
- Matrix inventory
- Good support

👎 Cons

- None so far

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Donna Zhang 👑
Sep 15, 2025
★★★★★

Love this system

We run a busy liquor store and NCR Silver handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Customer tracking
- E-commerce integration
- Customer database
- Affordable
- Quick setup

👎 Cons

- None so far

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Stephanie Hill 👑
Sep 10, 2025
★★★★☆

Does the job well

We've been on NCR Silver for 23 months. Does everything we need. purchase orders is great, wish the some features require add-ons was better.

👍 Pros

- Employee management
- Matrix inventory
- Easy to use
- Reliable
- Quick setup

👎 Cons

- The mobile app needs work
- Integration options are limited

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Stephanie Hill 👑
Sep 4, 2025
★★☆☆☆

Expected more

Looking to switch away from NCR Silver. login issues for staff happens weekly. multi-location sync is okay but not worth the hassle.

👍 Pros

- Purchase orders
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep
- Data loss after updates

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Rebecca OBrien 👑
Sep 4, 2025
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with NCR Silver. The inventory management alone was worth the switch.

👍 Pros

- Stock alerts
- Discount scheduling
- Affordable

👎 Cons

- None so far

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Joyce Chen 👑
Sep 4, 2025
★★★★☆

Mostly satisfied

Good POS for the price. employee management is excellent. Lost a star because some features require add-ons needs work. Would still recommend.

👍 Pros

- E-commerce integration
- Commission tracking
- Discount scheduling
- Quick setup

👎 Cons

- The mobile app needs work

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Henry Martin 👑
Aug 28, 2025
★★★★☆

Solid choice overall

Does what it promises. The purchase orders is particularly useful for our bookstore. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Returns processing
- Loyalty rewards
- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Integration options are limited

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Henry Russell 👑
Aug 28, 2025
★★★☆☆

Has potential

Middle of the road. NCR Silver works for basic grocery store needs. If you need advanced gift card system, look elsewhere.

👍 Pros

- Gift card system
- Good support
- Modern interface

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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Sharon Foster 👑
Aug 28, 2025
★★★★★

Finally found the right POS

Our accountant loves the multi-location sync. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Purchase orders
- Vendor management
- Price labeling

👎 Cons

- None so far

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✓ Would recommend