📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Rachel Rivera 👑
3w ago
★★★★★

Excellent POS system!

Family convenience store for 30 years. NCR Silver modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Loyalty rewards
- Sales analytics
- Vendor management
- Matrix inventory
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Brenda Walker 👑
3w ago
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with some features require add-ons.

👍 Pros

- Gift card system
- Layaway feature
- Price labeling

👎 Cons

- Offline mode is limited
- Receipt customization is basic
- Integration options are limited

Was this helpful?
✓ Would recommend
Lauren Powell 👑
3w ago
★★★★☆

Good POS, room to improve

Good POS for the price. employee management is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Multi-location sync
- Layaway feature
- Customer database
- Discount scheduling

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Ashley Miller 👑
3w ago
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with the mobile app needs work.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Price labeling
- Discount scheduling
- Modern interface

👎 Cons

- Reporting could be more detailed
- Offline mode is limited

Was this helpful?
✓ Would recommend
Robert Garcia 👑
3w ago
★☆☆☆☆

Worst POS ever

Worst POS decision we made. slow transaction processing constantly. The stock alerts they advertise? Doesn't work half the time.

👍 Pros

- Customer tracking

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Amber Foster 👑
3w ago
★★★★★

Highly recommend NCR Silver

We run a busy grocery store and NCR Silver handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Purchase orders
- Gift card system
- Vendor management

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
George Clark 👑
Oct 31, 2025
★★★☆☆

Mixed feelings

It works, but that's about it. purchase orders is decent. We expected more from time clock based on the demos.

👍 Pros

- Price labeling

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Joyce Perez 👑
Oct 31, 2025
★★★☆☆

Mixed feelings

Middle of the road. NCR Silver works for basic bookstore needs. If you need advanced gift card system, look elsewhere.

👍 Pros

- Stock alerts
- Reliable

👎 Cons

- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Joyce Chen 👑
Oct 31, 2025
★★★☆☆

Has potential

Functional but underwhelming. returns processing sold us on NCR Silver but the reality of system crashes during peak hours wasn't mentioned in sales.

👍 Pros

- Layaway feature
- Loyalty rewards
- Quick setup

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
Emily Rodriguez 👑
Oct 31, 2025
★★★★★

Love this system

Quick service, reliable hardware, excellent stock alerts. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Barcode scanning
- Customer tracking
- Good support
- Modern interface

👎 Cons

- None so far

Was this helpful?
✓ Would recommend