📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Amy Simmons 👑
2w ago
★★★★★

Worth every penny

Our gift shop does 200+ transactions daily. NCR Silver never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Employee management
- E-commerce integration
- Customer database
- Time clock

👎 Cons

- None so far

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Jennifer Carter 👑
2w ago
★★★★★

Exceeded expectations

Third POS system we've tried. Finally found the right one with NCR Silver. The customer tracking alone was worth the switch.

👍 Pros

- Customer tracking
- Employee management
- Layaway feature

👎 Cons

- None so far

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Melissa Murphy 👑
2w ago
★★★★☆

Reliable and functional

Great employee management, decent price labeling. Support could be faster but they do resolve issues. Good value for a sporting goods store.

👍 Pros

- Barcode scanning
- Customer tracking
- Sales analytics
- Discount scheduling
- Modern interface

👎 Cons

- Setup took longer than expected

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Steve Park ⭐
2w ago
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with the mobile app needs work.

👍 Pros

- Purchase orders
- Employee management
- Matrix inventory
- Discount scheduling

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- The learning curve was steep

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✓ Would recommend
Tom Bradley ⭐
2w ago
★★☆☆☆

Would not recommend

Looking to switch away from NCR Silver. inventory sync issues between locations happens weekly. gift card system is okay but not worth the hassle.

👍 Pros

- Layaway feature
- Easy to use
- Good support

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic
- Inventory sync issues between locations

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Joyce Davis 👑
2w ago
★☆☆☆☆

Terrible experience

One star is generous. credit card processing failures every single day. Going back to our old system.

👍 Pros

- Barcode scanning
- Reliable

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Data loss after updates

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Scott Reed 👑
2w ago
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with NCR Silver. The customer tracking alone was worth the switch.

👍 Pros

- Layaway feature
- Sales analytics
- Commission tracking
- Good support

👎 Cons

- None so far

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Marcus Johnson 🌱
2w ago
★★★★☆

Happy with NCR Silver

Happy with our purchase. NCR Silver runs our gift shop smoothly. The layaway feature took some getting used to but works well now.

👍 Pros

- Inventory management
- Barcode scanning
- Loyalty rewards
- Vendor management
- Good support

👎 Cons

- Hardware is a bit pricey

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Raymond Harris 👑
3w ago
★★★☆☆

Not bad, not great

Middle of the road. NCR Silver works for basic sporting goods store needs. If you need advanced barcode scanning, look elsewhere.

👍 Pros

- Price labeling
- Good support
- Quick setup

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Offline mode is limited

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Nicole Adams ⭐
3w ago
★★★★★

Worth every penny

Owner of sporting goods store here. NCR Silver has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Gift card system
- Layaway feature
- Commission tracking

👎 Cons

- None so far

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✓ Would recommend