📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Luis King 👑
1w ago
★★☆☆☆

Frustrating experience

Two stars because it occasionally works. payment terminal disconnects is a constant battle. Support takes days to respond.

👍 Pros

- Purchase orders
- Returns processing
- Sales analytics

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Data loss after updates
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Marcus Bradley 👑
1w ago
★★★★★

Perfect for our needs

Our grocery store does 200+ transactions daily. NCR Silver never skips a beat. employee management saves us hours every week.

👍 Pros

- Customer tracking
- Gift card system
- Loyalty rewards
- Vendor management

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Robert Garcia 👑
1w ago
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with NCR Silver. The purchase orders alone was worth the switch.

👍 Pros

- Vendor management
- Customer database
- Easy to use
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Angela Baker 👑
1w ago
★★★★★

Game changer for us

Our accountant loves the barcode scanning. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Sales analytics
- Price labeling
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Kevin Rogers 👑
1w ago
★★★★★

Finally found the right POS

We run a busy grocery store and NCR Silver handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Sales analytics
- Vendor management
- Commission tracking
- Customer database

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jason Nguyen 👑
1w ago
★★★★☆

Does the job well

Overall very happy with NCR Silver. The purchase orders works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Multi-location sync
- Purchase orders
- Returns processing

👎 Cons

- The mobile app needs work
- Some features require add-ons
- The learning curve was steep

Was this helpful?
✓ Would recommend
Willie Long 👑
1w ago
★★★★☆

Happy with NCR Silver

Four months in and NCR Silver is working well. Staff trained quickly on the inventory management. Wish some features require add-ons was included.

👍 Pros

- Customer tracking
- Purchase orders
- E-commerce integration
- Commission tracking
- Discount scheduling

👎 Cons

- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Joyce Perez 👑
1w ago
★★★★☆

Reliable and functional

Overall very happy with NCR Silver. The stock alerts works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Employee management
- Layaway feature
- E-commerce integration
- Matrix inventory
- Affordable

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend
James Sanders 👑
2w ago
★☆☆☆☆

Complete waste of money

Avoid NCR Silver. integration failures with third-party apps from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Loyalty rewards

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Some features require add-ons
- Printer connectivity problems
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Frank Wood 👑
2w ago
★★★☆☆

Not bad, not great

Decent system with some frustrating limitations. layaway feature is good. inventory sync issues between locations makes me hesitant to fully recommend.

👍 Pros

- Affordable

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend