📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Joyce Davis 👑
Apr 6, 2023
★★★☆☆

It's okay

Decent system with some frustrating limitations. gift card system is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Inventory management
- Loyalty rewards

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Diane Myers 👑
Apr 6, 2023
★★★★★

Worth every penny

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Employee management
- Loyalty rewards
- Discount scheduling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Nicole Thompson 👑
Mar 16, 2023
★★★★★

Highly recommend NCR Silver

Our smoke shop does 200+ transactions daily. NCR Silver never skips a beat. layaway feature saves us hours every week.

👍 Pros

- Barcode scanning
- Multi-location sync
- Returns processing
- E-commerce integration

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Chris Wood 👑
Mar 16, 2023
★★★★☆

Good value for money

Happy with our purchase. NCR Silver runs our toy store smoothly. The stock alerts took some getting used to but works well now.

👍 Pros

- Inventory management
- Stock alerts
- Good support

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Offline mode is limited

Was this helpful?
✓ Would recommend
James Park 👑
Mar 16, 2023
★★★★☆

Does the job well

Reliable and straightforward. Not the flashiest POS but stock alerts and vendor management work exactly as advertised.

👍 Pros

- Barcode scanning
- Purchase orders
- Easy to use

👎 Cons

- The learning curve was steep
- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Tom Barnes 👑
Feb 23, 2023
★★★☆☆

Average experience

It works, but that's about it. returns processing is decent. We expected more from sales analytics based on the demos.

👍 Pros

- Vendor management
- Price labeling
- Affordable

👎 Cons

- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Luis Zhang 👑
Feb 23, 2023
★☆☆☆☆

Complete waste of money

Do not buy. login issues for staff crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Multi-location sync
- Customer database
- Reliable

👎 Cons

- The mobile app needs work
- System crashes during peak hours
- Reports showing incorrect data

Was this helpful?
✓ Would recommend
George Ramos 👑
Feb 23, 2023
★★★★★

Game changer for us

Hands down the best POS for convenience store. We've tried Square and Toast before settling on NCR Silver. Much better fit for our needs.

👍 Pros

- E-commerce integration
- Sales analytics
- Price labeling
- Customer database
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Gregory Watson 👑
Feb 2, 2023
★★★★☆

Good value for money

Happy with our purchase. NCR Silver runs our jewelry store smoothly. The multi-location sync took some getting used to but works well now.

👍 Pros

- Barcode scanning
- Commission tracking
- Discount scheduling
- Affordable
- Quick setup

👎 Cons

- Hardware is a bit pricey

Was this helpful?
✓ Would recommend
David Wright 👑
Feb 2, 2023
★★★★★

Game changer for us

Implemented NCR Silver across all 8 locations. Consistent performance and the employee management makes multi-store management easy.

👍 Pros

- Customer tracking
- Stock alerts
- Commission tracking
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend