📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Elizabeth Collins 👑
Jul 15, 2023
★★★★★

Game changer for us

We run a busy retail store and NCR Silver handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Stock alerts
- Price labeling
- Customer database

👎 Cons

- None so far

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Laura Davis 👑
Jul 15, 2023
★★★★☆

Good POS, room to improve

We've been on NCR Silver for 10 months. Does everything we need. employee management is great, wish the offline mode is limited was better.

👍 Pros

- Inventory management
- Sales analytics
- Quick setup

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

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Ann Harris 👑
Jul 15, 2023
★★★★☆

Happy with NCR Silver

Overall very happy with NCR Silver. The layaway feature works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Barcode scanning
- Employee management
- Price labeling

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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Donna Ramos 👑
Jun 26, 2023
★★★☆☆

It's okay

It works, but that's about it. employee management is decent. We expected more from vendor management based on the demos.

👍 Pros

- Gift card system
- Vendor management
- Modern interface

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

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George Clark 👑
Jun 26, 2023
★★★★☆

Mostly satisfied

Four stars because there's always room for improvement. That said, NCR Silver handles our sporting goods store well. barcode scanning is a highlight.

👍 Pros

- Vendor management
- Commission tracking
- Discount scheduling
- Good support

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Chris Hall 👑
Jun 26, 2023
★★★★☆

Works great for us

Good POS for the price. multi-location sync is excellent. Lost a star because the learning curve was steep needs work. Would still recommend.

👍 Pros

- Inventory management
- Employee management
- Layaway feature

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Integration options are limited

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Maria Santos ⭐
Jun 26, 2023
★★★★☆

Great system with minor issues

Does what it promises. The barcode scanning is particularly useful for our toy store. Minor gripes but overall satisfied.

👍 Pros

- Loyalty rewards
- Vendor management
- Price labeling
- Discount scheduling

👎 Cons

- The mobile app needs work
- Integration options are limited

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Lauren Powell 👑
Jun 6, 2023
★★★★☆

Good value for money

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with receipt customization is basic.

👍 Pros

- Barcode scanning
- Customer tracking
- Vendor management
- Price labeling

👎 Cons

- Hardware is a bit pricey
- Some features require add-ons
- The learning curve was steep

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Ann Zhang 👑
Jun 6, 2023
★★★★★

Outstanding product

The returns processing feature alone pays for itself. Add in discount scheduling and it's a no-brainer for any sporting goods store.

👍 Pros

- Employee management
- Returns processing
- Stock alerts
- Vendor management

👎 Cons

- None so far

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Lisa Nelson 👑
Apr 6, 2023
★★★★☆

Solid choice overall

Does what it promises. The purchase orders is particularly useful for our bookstore. Minor gripes but overall satisfied.

👍 Pros

- Employee management
- Stock alerts
- Price labeling
- Affordable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Customer support hours are limited

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✓ Would recommend