📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Helen Martinez 👑
Aug 23, 2023
★★★★☆

Solid choice overall

Great purchase orders, decent discount scheduling. Support could be faster but they do resolve issues. Good value for a gift shop.

👍 Pros

- Layaway feature
- Good support
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Customer support hours are limited

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Helen Martinez 👑
Aug 4, 2023
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, NCR Silver handles our smoke shop well. returns processing is a highlight.

👍 Pros

- Purchase orders
- Commission tracking
- Time clock

👎 Cons

- Setup took longer than expected

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James Mitchell 👑
Aug 4, 2023
★★★☆☆

Mixed feelings

We use NCR Silver for our grocery store. multi-location sync is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Layaway feature

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Tom Barnes 👑
Aug 4, 2023
★★★☆☆

Decent but frustrating

It works, but that's about it. barcode scanning is decent. We expected more from matrix inventory based on the demos.

👍 Pros

- Price labeling
- Time clock

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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Amy Simmons 👑
Aug 4, 2023
★★★★★

Game changer for us

Family pet store for 30 years. NCR Silver modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- Returns processing
- Loyalty rewards
- Sales analytics
- Discount scheduling

👎 Cons

- None so far

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Brittany Moore 👑
Aug 4, 2023
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with NCR Silver. The customer tracking alone was worth the switch.

👍 Pros

- Purchase orders
- Gift card system
- Price labeling
- Discount scheduling
- Affordable

👎 Cons

- None so far

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Tiffany Wright 👑
Aug 4, 2023
★★★★☆

Works great for us

Happy with our purchase. NCR Silver runs our boutique smoothly. The purchase orders took some getting used to but works well now.

👍 Pros

- Commission tracking
- Discount scheduling
- Easy to use
- Quick setup

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Raymond Sullivan 👑
Aug 4, 2023
★★★★☆

Good value for money

Solid POS system. customer tracking is excellent, loyalty rewards could use some improvement. Still recommend for boutique.

👍 Pros

- Commission tracking
- Matrix inventory
- Discount scheduling
- Good support
- Reliable

👎 Cons

- Reporting could be more detailed

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Lauren Howard 👑
Aug 4, 2023
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but barcode scanning and e-commerce integration work exactly as advertised.

👍 Pros

- Purchase orders
- Loyalty rewards
- Time clock

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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Scott Reed 👑
Jul 15, 2023
★★☆☆☆

Expected more

Can't recommend. We liked the gift card system demo but real-world performance is poor. reports showing incorrect data constantly.

👍 Pros

- Multi-location sync

👎 Cons

- The learning curve was steep
- Integration options are limited
- Printer connectivity problems
- Payment terminal disconnects

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✓ Would recommend