📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Marcus Turner 👑
Nov 5, 2023
★★★★☆

Happy with NCR Silver

We've been on NCR Silver for 5 months. Does everything we need. stock alerts is great, wish the setup took longer than expected was better.

👍 Pros

- Purchase orders
- Gift card system
- Returns processing
- Vendor management
- Commission tracking

👎 Cons

- Offline mode is limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Paul Graham 👑
Oct 18, 2023
★★★☆☆

Mixed feelings

Mixed feelings about NCR Silver. The stock alerts is great but we've had issues with inventory sync issues between locations. Support helped eventually.

👍 Pros

- Reliable

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

Was this helpful?
✓ Would recommend
Emily Rodriguez 👑
Sep 29, 2023
★★★★★

Worth every penny

Coming from an old-school register, NCR Silver was a game changer. Easy setup, great training, and the gift card system is fantastic.

👍 Pros

- Customer tracking
- Layaway feature
- E-commerce integration
- Matrix inventory
- Time clock

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Nancy Lewis 👑
Sep 29, 2023
★★★★★

Finally found the right POS

Our clothing store does 200+ transactions daily. NCR Silver never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Customer tracking
- Gift card system
- Time clock

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Tiffany Ross 👑
Sep 29, 2023
★★★★☆

Works great for us

Four months in and NCR Silver is working well. Staff trained quickly on the layaway feature. Wish the mobile app needs work was included.

👍 Pros

- Customer tracking
- Loyalty rewards
- Modern interface

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Rachel Sullivan 👑
Sep 11, 2023
★★★☆☆

It's okay

Middle of the road. NCR Silver works for basic pet store needs. If you need advanced multi-location sync, look elsewhere.

👍 Pros

- Multi-location sync
- Time clock
- Reliable

👎 Cons

- Some features require add-ons
- The learning curve was steep

Was this helpful?
✓ Would recommend
Nicole Thompson 👑
Sep 11, 2023
★★★★★

Exceeded expectations

Our smoke shop does 200+ transactions daily. NCR Silver never skips a beat. employee management saves us hours every week.

👍 Pros

- Gift card system
- E-commerce integration
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amanda Foster ⭐
Sep 11, 2023
★★★★★

Worth every penny

Five stars because they earned it. Been with NCR Silver for 3 years. Every update makes the system better.

👍 Pros

- Inventory management
- Layaway feature
- Discount scheduling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Nancy Sanders 👑
Aug 23, 2023
★★★★★

Highly recommend NCR Silver

Our accountant loves the inventory management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Stock alerts
- Discount scheduling
- Easy to use

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Ashley Miller 👑
Aug 23, 2023
★★★★☆

Happy with NCR Silver

Does what it promises. The layaway feature is particularly useful for our thrift store. Minor gripes but overall satisfied.

👍 Pros

- Multi-location sync
- Purchase orders
- Gift card system
- Easy to use
- Good support

👎 Cons

- Customer support hours are limited

Was this helpful?
✓ Would recommend