📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

George Ramos 👑
Feb 18, 2024
★★★★★

Game changer for us

The customer tracking feature alone pays for itself. Add in price labeling and it's a no-brainer for any sporting goods store.

👍 Pros

- E-commerce integration
- Vendor management
- Affordable

👎 Cons

- None so far

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Steve Hall 👑
Feb 1, 2024
★★★★☆

Mostly satisfied

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with setup took longer than expected.

👍 Pros

- Barcode scanning
- Employee management
- Good support

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Customer support hours are limited

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James Park 👑
Feb 1, 2024
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. NCR Silver handles transactions fine but inventory sync issues between locations is a real problem.

👍 Pros

- Inventory management
- Affordable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

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Helen Stewart 👑
Feb 1, 2024
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. multi-location sync works well but inventory sync issues between locations has been frustrating. Considering options.

👍 Pros

- Customer tracking
- Returns processing
- Sales analytics

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Receipt customization is basic

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Raymond Ward 👑
Feb 1, 2024
★★★★★

Love this system

Third POS system we've tried. Finally found the right one with NCR Silver. The inventory management alone was worth the switch.

👍 Pros

- Multi-location sync
- Loyalty rewards
- Sales analytics
- Commission tracking
- Modern interface

👎 Cons

- None so far

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Kenneth Scott 👑
Feb 1, 2024
★★★★☆

Reliable and functional

Overall very happy with NCR Silver. The returns processing works great. Knocked off one star because offline mode is limited, but nothing major.

👍 Pros

- Commission tracking
- Customer database
- Easy to use
- Reliable
- Quick setup

👎 Cons

- The mobile app needs work
- Integration options are limited

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Dennis Perry 👑
Feb 1, 2024
★★★★☆

Great system with minor issues

Does what it promises. The returns processing is particularly useful for our retail store. Minor gripes but overall satisfied.

👍 Pros

- Price labeling
- Matrix inventory
- Reliable

👎 Cons

- Customer support hours are limited

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Scott Patterson 👑
Jan 15, 2024
★★★★☆

Reliable and functional

Four months in and NCR Silver is working well. Staff trained quickly on the purchase orders. Wish integration options are limited was included.

👍 Pros

- Barcode scanning
- Stock alerts
- Discount scheduling
- Quick setup

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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Lauren Howard 👑
Jan 15, 2024
★★★★☆

Reliable and functional

Overall very happy with NCR Silver. The customer tracking works great. Knocked off one star because the learning curve was steep, but nothing major.

👍 Pros

- Barcode scanning
- Multi-location sync
- Returns processing
- Discount scheduling

👎 Cons

- The mobile app needs work

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✓ Would recommend
Carlos Hughes 👑
Jan 15, 2024
★★★★☆

Great system with minor issues

Great stock alerts, decent discount scheduling. Support could be faster but they do resolve issues. Good value for a pet store.

👍 Pros

- Purchase orders
- E-commerce integration
- Loyalty rewards
- Modern interface

👎 Cons

- Receipt customization is basic
- Integration options are limited

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✓ Would recommend