📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Dennis Davis 👑
May 26, 2024
★★★★★

Exceeded expectations

Been using NCR Silver for 20 months now and couldn't be happier. The stock alerts is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Barcode scanning
- Multi-location sync
- Employee management
- Time clock
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Tom Hill 👑
May 26, 2024
★★★★★

Finally found the right POS

We run a busy clothing store and NCR Silver handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Customer tracking
- Purchase orders
- Stock alerts
- Quick setup

👎 Cons

- None so far

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Nancy Rogers 👑
May 26, 2024
★★★★★

Perfect for our needs

The employee management feature alone pays for itself. Add in discount scheduling and it's a no-brainer for any smoke shop.

👍 Pros

- Barcode scanning
- Sales analytics
- Matrix inventory
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Rachel Johnson 👑
May 26, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in returns processing. Still working out some kinks with the mobile app needs work.

👍 Pros

- Layaway feature
- Customer database
- Matrix inventory
- Modern interface

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Customer support hours are limited

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✓ Would recommend
Nicole Adams ⭐
May 26, 2024
★★★★☆

Happy with NCR Silver

Great employee management, decent customer database. Support could be faster but they do resolve issues. Good value for a toy store.

👍 Pros

- Inventory management
- Layaway feature
- Returns processing
- Customer database

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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Laura Davis 👑
May 10, 2024
★★★★★

Outstanding product

Our accountant loves the employee management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Barcode scanning
- Customer database
- Reliable

👎 Cons

- None so far

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Ann Harris 👑
May 10, 2024
★★★★★

Outstanding product

Coming from an old-school register, NCR Silver was a game changer. Easy setup, great training, and the multi-location sync is fantastic.

👍 Pros

- Purchase orders
- Layaway feature
- Loyalty rewards
- Commission tracking

👎 Cons

- None so far

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Dennis Perry 👑
May 10, 2024
★★★★☆

Works great for us

Reliable and straightforward. Not the flashiest POS but stock alerts and matrix inventory work exactly as advertised.

👍 Pros

- E-commerce integration
- Discount scheduling
- Reliable

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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Kyle Thomas 👑
Apr 24, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in layaway feature. Still working out some kinks with receipt customization is basic.

👍 Pros

- E-commerce integration
- Loyalty rewards
- Sales analytics
- Customer database
- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Receipt customization is basic

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Kenneth Scott 👑
Apr 24, 2024
★★★★☆

Mostly satisfied

Four months in and NCR Silver is working well. Staff trained quickly on the gift card system. Wish hardware is a bit pricey was included.

👍 Pros

- Returns processing
- E-commerce integration
- Vendor management
- Modern interface

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend