📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Carlos Rodriguez ⭐
Sep 6, 2024
★★☆☆☆

Would not recommend

Regret switching to NCR Silver. The purchase orders looked great but credit card processing failures has made daily operations difficult.

👍 Pros

- Employee management
- Matrix inventory

👎 Cons

- Customer support hours are limited
- Offline mode is limited
- System crashes during peak hours
- Reports showing incorrect data
- Data loss after updates

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✓ Would recommend
Diane Green 👑
Sep 6, 2024
★★★★★

Exceeded expectations

Been using NCR Silver for 2 months now and couldn't be happier. The stock alerts is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Customer tracking
- Loyalty rewards
- Time clock
- Easy to use

👎 Cons

- None so far

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✓ Would recommend
Amy Simmons 👑
Aug 23, 2024
★★★★★

Worth every penny

Owner of jewelry store here. NCR Silver has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Barcode scanning
- Employee management
- Price labeling
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Raymond Ward 👑
Aug 23, 2024
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but purchase orders and matrix inventory work exactly as advertised.

👍 Pros

- Inventory management
- Purchase orders
- Stock alerts
- Loyalty rewards
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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✓ Would recommend
Sharon Walker 👑
Aug 9, 2024
★★☆☆☆

Looking for alternatives

Looking to switch away from NCR Silver. data loss after updates happens weekly. inventory management is okay but not worth the hassle.

👍 Pros

- Sales analytics
- Customer database
- Discount scheduling

👎 Cons

- Customer support hours are limited
- Slow transaction processing
- Data loss after updates

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✓ Would recommend
Jessica Campbell 👑
Aug 9, 2024
★★★★★

Worth every penny

Our accountant loves the employee management. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Returns processing
- Discount scheduling
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Henry Russell 👑
Aug 9, 2024
★★★★★

Game changer for us

Switched from another POS to NCR Silver last year. Best decision we made. layaway feature and vendor management have streamlined our entire operation.

👍 Pros

- Purchase orders
- Employee management
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Raymond Miller 👑
Aug 9, 2024
★★★★☆

Good value for money

Solid POS system. purchase orders is excellent, customer database could use some improvement. Still recommend for hardware store.

👍 Pros

- Barcode scanning
- Customer tracking
- Price labeling
- Quick setup

👎 Cons

- Integration options are limited

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Adam Young 👑
Jul 25, 2024
★★☆☆☆

Disappointed

Looking to switch away from NCR Silver. credit card processing failures happens weekly. barcode scanning is okay but not worth the hassle.

👍 Pros

- Loyalty rewards
- Price labeling
- Quick setup

👎 Cons

- Some features require add-ons
- Receipt customization is basic
- Credit card processing failures
- Printer connectivity problems
- Payment terminal disconnects

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✓ Would recommend
James Wilson ⭐
Jul 25, 2024
★★★★★

Perfect for our needs

Hands down the best POS for boutique. We've tried Square and Toast before settling on NCR Silver. Much better fit for our needs.

👍 Pros

- Layaway feature
- Sales analytics
- Vendor management
- Price labeling

👎 Cons

- None so far

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✓ Would recommend