📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Robert Thompson 🌱
4d ago
★★☆☆☆

Not as advertised

Can't recommend. We liked the stock alerts demo but real-world performance is poor. reports showing incorrect data constantly.

👍 Pros

- Discount scheduling

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Inventory sync issues between locations
- Data loss after updates
- Integration failures with third-party apps

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Lisa Nguyen ⭐
5d ago
★★★★★

Game changer for us

Switched from Square to NCR Silver last year. Best decision we made. returns processing and vendor management have streamlined our entire operation.

👍 Pros

- Stock alerts
- E-commerce integration
- Sales analytics
- Customer database
- Easy to use

👎 Cons

- None so far

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Stephanie Hill 👑
1w ago
★☆☆☆☆

Terrible experience

Do not buy. data loss after updates crashed during our busiest day. Support blamed our internet. It wasn't our internet.

👍 Pros

- Stock alerts
- Price labeling

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Reports showing incorrect data

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Joyce Ross 👑
1w ago
★★★★☆

Reliable and functional

Solid POS system. returns processing is excellent, vendor management could use some improvement. Still recommend for toy store.

👍 Pros

- Sales analytics
- Vendor management
- Affordable
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Receipt customization is basic

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Benjamin Turner 👑
1w ago
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in multi-location sync. Still working out some kinks with some features require add-ons.

👍 Pros

- Multi-location sync
- Layaway feature
- Sales analytics

👎 Cons

- The mobile app needs work
- Integration options are limited

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Emily Rodriguez 👑
1w ago
★★★★☆

Happy with NCR Silver

Upgraded from their older system. Big improvement in multi-location sync. Still working out some kinks with customer support hours are limited.

👍 Pros

- Purchase orders
- Vendor management
- Affordable

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Integration options are limited

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Emily Zhang ⭐
1w ago
★☆☆☆☆

Terrible experience

Worst POS decision we made. integration failures with third-party apps constantly. The barcode scanning they advertise? Doesn't work half the time.

👍 Pros

- Easy to use

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Offline mode is limited
- Inventory sync issues between locations
- Payment terminal disconnects

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Lisa Nguyen ⭐
1w ago
★★★★★

Worth every penny

Five stars because they earned it. Been with NCR Silver for 3 years. Every update makes the system better.

👍 Pros

- Employee management
- Layaway feature
- Price labeling
- Discount scheduling

👎 Cons

- None so far

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Karen Ross 👑
1w ago
★★★★☆

Recommended with caveats

Overall very happy with NCR Silver. The gift card system works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Easy to use
- Reliable
- Quick setup

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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Heather Brooks 👑
1w ago
★★★☆☆

Average experience

Functional but underwhelming. gift card system sold us on NCR Silver but the reality of system crashes during peak hours wasn't mentioned in sales.

👍 Pros

- Purchase orders

👎 Cons

- Reporting could be more detailed
- Integration options are limited

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✓ Would recommend