📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

David Kim
Oct 17, 2024
★★☆☆☆

Expected more

Looking to switch away from NCR Silver. slow transaction processing happens weekly. customer tracking is okay but not worth the hassle.

👍 Pros

- Multi-location sync
- Customer database

👎 Cons

- Hardware is a bit pricey
- Credit card processing failures
- Integration failures with third-party apps

Heather Kelly 👑
Oct 17, 2024
★★★★★

Outstanding product

Quick service, reliable hardware, excellent gift card system. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Customer tracking
- Employee management
- Good support

👎 Cons

- None so far

Kevin Watson 👑
Oct 17, 2024
★★★★★

Outstanding product

Owner of thrift store here. NCR Silver has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Multi-location sync
- E-commerce integration
- Commission tracking
- Reliable

👎 Cons

- None so far

Kenneth Ramos 👑
Oct 4, 2024
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. NCR Silver handles transactions fine but reports showing incorrect data is a real problem.

👍 Pros

- Stock alerts
- Good support
- Affordable

👎 Cons

- The mobile app needs work

Patrick Hughes 👑
Oct 4, 2024
★★★★★

Love this system

Switched from Aloha to NCR Silver last year. Best decision we made. purchase orders and sales analytics have streamlined our entire operation.

👍 Pros

- Purchase orders
- Loyalty rewards
- Sales analytics
- Modern interface

👎 Cons

- None so far

Helen Martinez 👑
Oct 4, 2024
★★★★★

Outstanding product

Quick service, reliable hardware, excellent employee management. What more could you ask for? Been a customer for 4 years.

👍 Pros

- Multi-location sync
- Returns processing
- Loyalty rewards
- Good support

👎 Cons

- None so far

Diane Green 👑
Oct 4, 2024
★★★★☆

Good value for money

Good POS for the price. employee management is excellent. Lost a star because hardware is a bit pricey needs work. Would still recommend.

👍 Pros

- Purchase orders
- E-commerce integration
- Time clock
- Good support

👎 Cons

- Receipt customization is basic

Ashley Graham 👑
Oct 4, 2024
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in multi-location sync. Still working out some kinks with customer support hours are limited.

👍 Pros

- Gift card system
- Layaway feature
- Quick setup

👎 Cons

- Integration options are limited

Jerry Davis 👑
Sep 20, 2024
★★★★☆

Good value for money

Good POS for the price. purchase orders is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Multi-location sync
- Employee management
- E-commerce integration
- Good support
- Quick setup

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

Samantha Perry 👑
Sep 20, 2024
★★★★☆

Reliable and functional

Does what it promises. The purchase orders is particularly useful for our toy store. Minor gripes but overall satisfied.

👍 Pros

- Multi-location sync
- Sales analytics
- Commission tracking
- Affordable

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- The learning curve was steep