📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Amy Simmons 👑
Dec 20, 2024
★★★★★

Excellent POS system!

Third POS system we've tried. Finally found the right one with NCR Silver. The layaway feature alone was worth the switch.

👍 Pros

- Loyalty rewards
- Sales analytics
- Time clock
- Discount scheduling

👎 Cons

- None so far

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✓ Would recommend
Eugene Rogers 👑
Dec 20, 2024
★★★★☆

Great system with minor issues

Solid POS system. multi-location sync is excellent, price labeling could use some improvement. Still recommend for gift shop.

👍 Pros

- Purchase orders
- Layaway feature
- Sales analytics
- Reliable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Hardware is a bit pricey

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✓ Would recommend
Ashley Graham 👑
Dec 8, 2024
★★★★☆

Solid choice overall

Great gift card system, decent customer database. Support could be faster but they do resolve issues. Good value for a smoke shop.

👍 Pros

- Returns processing
- Vendor management
- Affordable
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Integration options are limited

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✓ Would recommend
Brittany Kim 👑
Dec 8, 2024
★★★★☆

Mostly satisfied

Good POS for the price. barcode scanning is excellent. Lost a star because reporting could be more detailed needs work. Would still recommend.

👍 Pros

- Employee management
- Stock alerts
- Loyalty rewards
- Modern interface

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Integration options are limited

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Ruth Powell 👑
Dec 8, 2024
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. purchase orders is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- E-commerce integration
- Vendor management
- Commission tracking

👎 Cons

- The mobile app needs work

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✓ Would recommend
Jack Henderson 👑
Dec 8, 2024
★☆☆☆☆

Don't make our mistake

One star is generous. system crashes during peak hours every single day. Going back to our old system.

👍 Pros

- Matrix inventory

👎 Cons

- Integration options are limited
- Inventory sync issues between locations
- Data loss after updates

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✓ Would recommend
Paul Graham 👑
Dec 8, 2024
★★★★★

Finally found the right POS

Quick service, reliable hardware, excellent stock alerts. What more could you ask for? Been a customer for 2 years.

👍 Pros

- Purchase orders
- Sales analytics
- Time clock
- Reliable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Chris Johnson 👑
Dec 8, 2024
★★★★★

Game changer for us

Implemented NCR Silver across all 8 locations. Consistent performance and the gift card system makes multi-store management easy.

👍 Pros

- Inventory management
- Time clock
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Eric Sanders 👑
Nov 25, 2024
★★★☆☆

Mixed feelings

Functional but underwhelming. stock alerts sold us on NCR Silver but the reality of system crashes during peak hours wasn't mentioned in sales.

👍 Pros

- Gift card system
- Price labeling
- Reliable

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Rachel Barnes 👑
Nov 25, 2024
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. gift card system is good. payment terminal disconnects makes me hesitant to fully recommend.

👍 Pros

- Good support
- Modern interface

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend