📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Nancy Lewis 👑
Apr 21, 2025
★★★★★

Game changer for us

Family retail store for 30 years. NCR Silver modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Barcode scanning
- E-commerce integration
- Loyalty rewards
- Customer database

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Sharon Richardson 👑
Apr 21, 2025
★★★★☆

Solid choice overall

Solid POS system. layaway feature is excellent, vendor management could use some improvement. Still recommend for retail store.

👍 Pros

- Stock alerts
- Sales analytics
- Matrix inventory
- Discount scheduling

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Elizabeth Collins 👑
Apr 11, 2025
★★★★★

Perfect for our needs

Our accountant loves the stock alerts. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Multi-location sync
- Employee management
- Stock alerts
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amber Foster 👑
Apr 11, 2025
★★★★☆

Mostly satisfied

Good system, good support. The returns processing is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Stock alerts
- Price labeling
- Discount scheduling
- Reliable
- Affordable

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- Offline mode is limited

Was this helpful?
✓ Would recommend
Raymond Sullivan 👑
Apr 11, 2025
★★★★☆

Happy with NCR Silver

Four months in and NCR Silver is working well. Staff trained quickly on the customer tracking. Wish the mobile app needs work was included.

👍 Pros

- Layaway feature
- Stock alerts
- Commission tracking
- Affordable

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

Was this helpful?
✓ Would recommend
Tyler King 👑
Apr 1, 2025
★★★★☆

Solid choice overall

We've been on NCR Silver for 14 months. Does everything we need. returns processing is great, wish the the learning curve was steep was better.

👍 Pros

- Inventory management
- Matrix inventory
- Good support
- Quick setup

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Joyce Barnes 👑
Apr 1, 2025
★★★★★

Best decision for our business

Five stars because they earned it. Been with NCR Silver for 3 years. Every update makes the system better.

👍 Pros

- Returns processing
- Stock alerts
- Vendor management
- Matrix inventory

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Eric White 👑
Apr 1, 2025
★★★★★

Worth every penny

Implemented NCR Silver across all 5 locations. Consistent performance and the stock alerts makes multi-store management easy.

👍 Pros

- Multi-location sync
- Purchase orders
- Sales analytics
- Matrix inventory
- Discount scheduling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Kyle Thomas 👑
Apr 1, 2025
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with offline mode is limited.

👍 Pros

- Multi-location sync
- Vendor management
- Customer database
- Affordable
- Quick setup

👎 Cons

- The mobile app needs work
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Susan Moore 👑
Mar 21, 2025
★★★★☆

Recommended with caveats

Four months in and NCR Silver is working well. Staff trained quickly on the gift card system. Wish customer support hours are limited was included.

👍 Pros

- Employee management
- Stock alerts
- E-commerce integration

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- The learning curve was steep

Was this helpful?
✓ Would recommend