📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Lisa Nguyen ⭐
Aug 22, 2025
★★★★★

Best decision for our business

We run a busy sporting goods store and NCR Silver handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Gift card system
- Easy to use
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Amy Powell 👑
Aug 15, 2025
★★☆☆☆

Looking for alternatives

Looking to switch away from NCR Silver. payment terminal disconnects happens weekly. purchase orders is okay but not worth the hassle.

👍 Pros

- Stock alerts
- Discount scheduling
- Reliable

👎 Cons

- Reporting could be more detailed
- The learning curve was steep
- System crashes during peak hours
- Payment terminal disconnects

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✓ Would recommend
Joyce Davis 👑
Aug 15, 2025
★★★★★

Finally found the right POS

Family clothing store for 30 years. NCR Silver modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Purchase orders
- Layaway feature
- E-commerce integration

👎 Cons

- None so far

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✓ Would recommend
Laura Davis 👑
Aug 15, 2025
★★★★☆

Recommended with caveats

Four stars because there's always room for improvement. That said, NCR Silver handles our bookstore well. gift card system is a highlight.

👍 Pros

- Vendor management
- Matrix inventory
- Good support

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Receipt customization is basic

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Frank Price 👑
Aug 8, 2025
★★★★☆

Good POS, room to improve

Great layaway feature, decent sales analytics. Support could be faster but they do resolve issues. Good value for a smoke shop.

👍 Pros

- Employee management
- Stock alerts
- Customer database
- Good support

👎 Cons

- Setup took longer than expected
- The learning curve was steep
- Integration options are limited

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✓ Would recommend
Marcus Cooper 👑
Aug 1, 2025
★★☆☆☆

Expected more

Save yourself the trouble. NCR Silver has potential but data loss after updates and poor support make it not worth it.

👍 Pros

- Stock alerts
- Sales analytics
- Commission tracking

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- The learning curve was steep
- Data loss after updates
- Login issues for staff

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✓ Would recommend
Rebecca Rogers 👑
Jul 25, 2025
★★★★☆

Solid choice overall

Good system, good support. The gift card system is what sold us. Would love to see better offline mode is limited in future updates.

👍 Pros

- Layaway feature
- Returns processing
- Loyalty rewards

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Tiffany Wright 👑
Jul 25, 2025
★★★☆☆

Average experience

Functional but underwhelming. returns processing sold us on NCR Silver but the reality of payment terminal disconnects wasn't mentioned in sales.

👍 Pros

- Gift card system
- Vendor management
- Time clock

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Helen Stewart 👑
Jul 25, 2025
★★★☆☆

Some pros, some cons

Average POS system. Does the basics fine. stock alerts works well but integration failures with third-party apps has been frustrating. Considering options.

👍 Pros

- Inventory management
- Stock alerts
- Discount scheduling

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Integration options are limited

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✓ Would recommend
Jerry Davis 👑
Jul 25, 2025
★★★☆☆

Room for improvement

It works, but that's about it. multi-location sync is decent. We expected more from customer database based on the demos.

👍 Pros

- Employee management
- Time clock
- Reliable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Setup took longer than expected

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✓ Would recommend