📊 Rating Breakdown

5 stars
104
4 stars
118
3 stars
44
2 stars
21
1 stars
9

📝 User Reviews (296)

Heather Kelly 👑
2d ago
★★☆☆☆

Frustrating experience

Save yourself the trouble. NCR Silver has potential but reports showing incorrect data and poor support make it not worth it.

👍 Pros

- Commission tracking

👎 Cons

- Reporting could be more detailed
- Inventory sync issues between locations
- Login issues for staff

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Amy Kim 👑
2d ago
★★★★★

Best decision for our business

Our accountant loves the returns processing. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Gift card system
- Returns processing
- Time clock
- Good support
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Marcus Cooper 👑
2d ago
★★★★☆

Great system with minor issues

Solid POS system. barcode scanning is excellent, loyalty rewards could use some improvement. Still recommend for smoke shop.

👍 Pros

- Purchase orders
- Employee management
- Layaway feature
- Discount scheduling

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Offline mode is limited

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Rachel Barnes 👑
2d ago
★★★★☆

Mostly satisfied

Solid POS system. barcode scanning is excellent, vendor management could use some improvement. Still recommend for grocery store.

👍 Pros

- Layaway feature
- Returns processing
- Commission tracking
- Discount scheduling

👎 Cons

- Customer support hours are limited

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Carlos Hall 👑
2d ago
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but barcode scanning and sales analytics work exactly as advertised.

👍 Pros

- Price labeling
- Commission tracking
- Matrix inventory
- Reliable

👎 Cons

- The mobile app needs work

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Marie Adams 👑
2d ago
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, NCR Silver handles our thrift store well. customer tracking is a highlight.

👍 Pros

- Gift card system
- Returns processing
- E-commerce integration
- Vendor management
- Good support

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

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Jessica Nelson 👑
2d ago
★★★★☆

Solid choice overall

Does what it promises. The multi-location sync is particularly useful for our smoke shop. Minor gripes but overall satisfied.

👍 Pros

- Customer tracking
- Multi-location sync
- Employee management

👎 Cons

- The mobile app needs work
- Integration options are limited

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Catherine Jenkins 👑
3d ago
★★★☆☆

It's okay

Mixed feelings about NCR Silver. The multi-location sync is great but we've had issues with reports showing incorrect data. Support helped eventually.

👍 Pros

- Customer database
- Time clock

👎 Cons

- Customer support hours are limited

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Ann Zhang 👑
3d ago
★★★★☆

Solid choice overall

Four months in and NCR Silver is working well. Staff trained quickly on the gift card system. Wish receipt customization is basic was included.

👍 Pros

- Gift card system
- Sales analytics
- Vendor management
- Easy to use
- Good support

👎 Cons

- Some features require add-ons
- Offline mode is limited

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Diana Lee 🌱
4d ago
★★★★☆

Happy with NCR Silver

Four months in and NCR Silver is working well. Staff trained quickly on the layaway feature. Wish hardware is a bit pricey was included.

👍 Pros

- Customer tracking
- Sales analytics
- Price labeling
- Discount scheduling
- Affordable

👎 Cons

- The learning curve was steep

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✓ Would recommend