📊 Rating Breakdown

5 stars
32
4 stars
22
3 stars
6
2 stars
2
1 stars
1

📝 User Reviews (63)

Lauren Butler 👑
Oct 30, 2024
★★★★★

Finally found the right POS

Implemented Mindbody across all 3 locations. Consistent performance and the returns processing makes multi-store management easy.

👍 Pros

- Gift card system
- Stock alerts
- Loyalty rewards
- Commission tracking

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amy Simmons 👑
Oct 17, 2024
★★★★★

Finally found the right POS

Implemented Mindbody across all 8 locations. Consistent performance and the layaway feature makes multi-store management easy.

👍 Pros

- Returns processing
- E-commerce integration
- Sales analytics
- Good support

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Dennis Perry 👑
Sep 20, 2024
★★★★☆

Good POS, room to improve

Four stars because there's always room for improvement. That said, Mindbody handles our gift shop well. layaway feature is a highlight.

👍 Pros

- Layaway feature
- Stock alerts
- Vendor management
- Reliable
- Affordable

👎 Cons

- Some features require add-ons
- The learning curve was steep

Was this helpful?
✓ Would recommend
Raymond Miller 👑
Sep 6, 2024
★★★★★

Perfect for our needs

Switched from a competitor system to Mindbody last year. Best decision we made. purchase orders and matrix inventory have streamlined our entire operation.

👍 Pros

- Inventory management
- Layaway feature
- Customer database
- Discount scheduling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
George Clark 👑
Aug 23, 2024
★★★★★

Excellent POS system!

Implemented Mindbody across all 4 locations. Consistent performance and the inventory management makes multi-store management easy.

👍 Pros

- Customer tracking
- Layaway feature
- Sales analytics
- Matrix inventory
- Discount scheduling

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Amy Kim 👑
Aug 23, 2024
★★★★★

Game changer for us

Hands down the best POS for retail store. We've tried Square and Toast before settling on Mindbody. Much better fit for our needs.

👍 Pros

- Vendor management
- Price labeling
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Brenda Johnson 👑
Aug 9, 2024
★★★★★

Outstanding product

Implemented Mindbody across all 7 locations. Consistent performance and the gift card system makes multi-store management easy.

👍 Pros

- Gift card system
- Stock alerts
- Commission tracking
- Affordable
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Jennifer Carter 👑
Jul 25, 2024
★★★★★

Best decision for our business

Implemented Mindbody across all 2 locations. Consistent performance and the inventory management makes multi-store management easy.

👍 Pros

- Purchase orders
- Employee management
- Sales analytics

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Elizabeth Collins 👑
Jun 25, 2024
★★★★☆

Good value for money

Does what it promises. The customer tracking is particularly useful for our gift shop. Minor gripes but overall satisfied.

👍 Pros

- Purchase orders
- Employee management
- Reliable

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Brenda Park 👑
Jun 25, 2024
★★★★☆

Great system with minor issues

Upgraded from their older system. Big improvement in customer tracking. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Barcode scanning
- Multi-location sync
- Commission tracking
- Customer database
- Reliable

👎 Cons

- The learning curve was steep

Was this helpful?
✓ Would recommend