📊 Rating Breakdown

5 stars
32
4 stars
22
3 stars
6
2 stars
2
1 stars
1

📝 User Reviews (63)

Steve Park ⭐
Oct 24, 2025
★★★★☆

Happy with Mindbody

We've been on Mindbody for 18 months. Does everything we need. returns processing is great, wish the the learning curve was steep was better.

👍 Pros

- Employee management
- E-commerce integration
- Vendor management
- Discount scheduling
- Modern interface

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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Raymond Chen 👑
Oct 16, 2025
★★★★★

Best decision for our business

Our thrift store does 200+ transactions daily. Mindbody never skips a beat. customer tracking saves us hours every week.

👍 Pros

- Inventory management
- Purchase orders
- Layaway feature
- Easy to use
- Quick setup

👎 Cons

- None so far

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Adam Scott 👑
Sep 26, 2025
★★★★★

Highly recommend Mindbody

Switched from another POS to Mindbody last year. Best decision we made. customer tracking and commission tracking have streamlined our entire operation.

👍 Pros

- Customer tracking
- Purchase orders
- Gift card system

👎 Cons

- None so far

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Marcus Johnson 🌱
Sep 4, 2025
★★★★★

Excellent POS system!

Implemented Mindbody across all 3 locations. Consistent performance and the inventory management makes multi-store management easy.

👍 Pros

- Inventory management
- Discount scheduling
- Easy to use
- Reliable

👎 Cons

- None so far

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Lauren Butler 👑
Aug 8, 2025
★★★★★

Excellent POS system!

If you're on the fence about Mindbody, just do it. We were hesitant at first but the purchase orders and e-commerce integration won us over.

👍 Pros

- Employee management
- Easy to use
- Reliable

👎 Cons

- None so far

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Diana Lee 🌱
Aug 1, 2025
★★★★★

Love this system

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Layaway feature
- Matrix inventory
- Reliable

👎 Cons

- None so far

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Joyce Barnes 👑
Aug 1, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, Mindbody handles our hardware store well. gift card system is a highlight.

👍 Pros

- Returns processing
- Discount scheduling
- Easy to use
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited

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Michelle Hughes 👑
Aug 1, 2025
★★★★☆

Good POS, room to improve

Does what it promises. The layaway feature is particularly useful for our gift shop. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Multi-location sync
- Purchase orders
- Layaway feature
- Reliable

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Customer support hours are limited

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Sharon Rivera 👑
Jul 25, 2025
★★★★★

Excellent POS system!

Been using Mindbody for 20 months now and couldn't be happier. The layaway feature is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Multi-location sync
- Price labeling
- Time clock

👎 Cons

- None so far

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Tyler Morgan 👑
Jul 17, 2025
★★★★★

Outstanding product

Quick service, reliable hardware, excellent layaway feature. What more could you ask for? Been a customer for 1 years.

👍 Pros

- Purchase orders
- E-commerce integration
- Customer database

👎 Cons

- None so far

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✓ Would recommend