📊 Rating Breakdown

5 stars
32
4 stars
22
3 stars
6
2 stars
2
1 stars
1

📝 User Reviews (63)

Harold Reed 👑
2d ago
★★★★★

Exceeded expectations

Owner of pet store here. Mindbody has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Purchase orders
- Layaway feature
- Loyalty rewards
- Matrix inventory

👎 Cons

- None so far

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✓ Would recommend
Dorothy Scott 👑
2d ago
★★★★☆

Great system with minor issues

Overall very happy with Mindbody. The customer tracking works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Stock alerts
- E-commerce integration
- Price labeling

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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Nancy Park 👑
5d ago
★★★☆☆

Mixed feelings

Middle of the road. Mindbody works for basic jewelry store needs. If you need advanced purchase orders, look elsewhere.

👍 Pros

- Gift card system

👎 Cons

- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend
Marcus Powell 👑
1w ago
★★★★★

Worth every penny

Third POS system we've tried. Finally found the right one with Mindbody. The returns processing alone was worth the switch.

👍 Pros

- Customer tracking
- Commission tracking
- Good support
- Affordable

👎 Cons

- None so far

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Jerry Davis 👑
1w ago
★★★★☆

Solid choice overall

Overall very happy with Mindbody. The returns processing works great. Knocked off one star because hardware is a bit pricey, but nothing major.

👍 Pros

- Gift card system
- Stock alerts
- Price labeling

👎 Cons

- The mobile app needs work
- Reporting could be more detailed

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Diana Brooks 👑
2w ago
★★★★☆

Good POS, room to improve

We've been on Mindbody for 18 months. Does everything we need. customer tracking is great, wish the setup took longer than expected was better.

👍 Pros

- Gift card system
- Layaway feature
- E-commerce integration
- Matrix inventory
- Good support

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Frank Price 👑
2w ago
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in gift card system. Still working out some kinks with reporting could be more detailed.

👍 Pros

- Barcode scanning
- Stock alerts
- Sales analytics
- Reliable

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Receipt customization is basic

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Amy Reed 👑
2w ago
★★★★★

Highly recommend Mindbody

Coming from an old-school register, Mindbody was a game changer. Easy setup, great training, and the layaway feature is fantastic.

👍 Pros

- Purchase orders
- E-commerce integration
- Price labeling
- Matrix inventory
- Time clock

👎 Cons

- None so far

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Jerry Stewart 👑
2w ago
★★★★★

Worth every penny

Implemented Mindbody across all 2 locations. Consistent performance and the gift card system makes multi-store management easy.

👍 Pros

- Gift card system
- Price labeling
- Discount scheduling
- Reliable
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Carlos Murphy 👑
2w ago
★★★☆☆

It's okay

Mixed feelings about Mindbody. The employee management is great but we've had issues with inventory sync issues between locations. Support helped eventually.

👍 Pros

- Sales analytics
- Price labeling
- Discount scheduling

👎 Cons

- Integration options are limited

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✓ Would recommend