📊 Rating Breakdown

5 stars
40
4 stars
28
3 stars
8
2 stars
2
1 stars
2

📝 User Reviews (80)

Frances Russell 👑
Jun 25, 2024
★★★★☆

Good POS, room to improve

We've been on MarketMan for 16 months. Does everything we need. reservation system is great, wish the customer support hours are limited was better.

👍 Pros

- Online ordering integration
- Split check feature
- Reservation system

👎 Cons

- The learning curve was steep

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Rebecca Bennett 👑
Apr 24, 2024
★★★★★

Exceeded expectations

Switched from pen and paper to MarketMan last year. Best decision we made. table management and delivery integration have streamlined our entire operation.

👍 Pros

- Split check feature
- Staff scheduling
- Real-time reporting
- Waitlist management
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Kyle Thomas 👑
Apr 24, 2024
★★☆☆☆

Disappointed

Disappointing experience with MarketMan. The menu customization rarely works as advertised. slow transaction processing has cost us customers.

👍 Pros

- Real-time reporting

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Receipt customization is basic
- Data loss after updates
- Payment terminal disconnects

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Donna Zhang 👑
Apr 8, 2024
★★★★☆

Happy with MarketMan

Reliable and straightforward. Not the flashiest POS but staff scheduling and course firing work exactly as advertised.

👍 Pros

- Modifier handling
- Reliable
- Quick setup

👎 Cons

- Some features require add-ons
- The learning curve was steep

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Tyler Morgan 👑
Mar 23, 2024
★★★★★

Game changer for us

We run a busy cafe and MarketMan handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Menu customization
- Split check feature
- Reservation system
- Loyalty program
- Good support

👎 Cons

- None so far

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Donna Zhang 👑
Mar 23, 2024
★★★★★

Love this system

The happy hour pricing feature alone pays for itself. Add in guest profiles and it's a no-brainer for any fine dining establishment.

👍 Pros

- Reservation system
- Mobile ordering
- Waitlist management

👎 Cons

- None so far

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Tiffany Adams 👑
Mar 23, 2024
★★★☆☆

It's okay

It works, but that's about it. happy hour pricing is decent. We expected more from course firing based on the demos.

👍 Pros

- Staff scheduling
- Good support
- Affordable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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Rachel Barnes 👑
Mar 6, 2024
★★★☆☆

It's okay

We use MarketMan for our brewery. tip management is useful. However, login issues for staff has caused headaches. Looking at alternatives.

👍 Pros

- Loyalty program

👎 Cons

- The mobile app needs work
- Some features require add-ons

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Paul Murphy 👑
Feb 1, 2024
★★★★★

Excellent POS system!

Switched from another POS to MarketMan last year. Best decision we made. split check feature and tableside ordering have streamlined our entire operation.

👍 Pros

- Kitchen display system
- Reservation system
- Tableside ordering
- Waitlist management
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Nancy Jenkins 👑
Jan 15, 2024
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. staff scheduling works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Tip management
- Delivery integration
- Course firing

👎 Cons

- The mobile app needs work
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend