📊 Rating Breakdown

5 stars
23
4 stars
27
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (67)

James Sanders 👑
May 10, 2024
★★★★☆

Great system with minor issues

Happy with our purchase. Maitre D runs our diner smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Split check feature
- Inventory tracking
- Tableside ordering
- Waitlist management
- Easy to use

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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Nicole Nelson 👑
Apr 8, 2024
★★★★★

Finally found the right POS

Owner of bakery here. Maitre D has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Reservation system
- Mobile ordering
- Loyalty program
- Tableside ordering

👎 Cons

- None so far

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Diana Brooks 👑
Apr 8, 2024
★★★★☆

Reliable and functional

Upgraded from their older system. Big improvement in split check feature. Still working out some kinks with offline mode is limited.

👍 Pros

- Split check feature
- Reservation system
- Tableside ordering
- Modifier handling
- Guest profiles

👎 Cons

- Some features require add-ons
- Offline mode is limited
- Receipt customization is basic

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Eric White 👑
Mar 23, 2024
★☆☆☆☆

Complete waste of money

Avoid Maitre D. credit card processing failures from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Reservation system
- Loyalty program

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Offline mode is limited
- Data loss after updates

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Sandra Nguyen 👑
Mar 6, 2024
★★★★☆

Happy with Maitre D

We've been on Maitre D for 2 months. Does everything we need. happy hour pricing is great, wish the some features require add-ons was better.

👍 Pros

- Kitchen display system
- Modifier handling
- Course firing

👎 Cons

- Integration options are limited

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Tom Jin 🌱
Dec 29, 2023
★★★★☆

Great system with minor issues

Four stars because there's always room for improvement. That said, Maitre D handles our fine dining establishment well. inventory tracking is a highlight.

👍 Pros

- Kitchen printer routing
- Waitlist management
- Affordable

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Receipt customization is basic

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Sharon Richardson 👑
Nov 23, 2023
★★★★☆

Solid choice overall

Four stars because there's always room for improvement. That said, Maitre D handles our sports bar well. tip management is a highlight.

👍 Pros

- Staff scheduling
- Good support
- Modern interface

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Some features require add-ons

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Nicole Carter 👑
Nov 5, 2023
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, Maitre D handles our diner well. split check feature is a highlight.

👍 Pros

- Table management
- Tip management
- Staff scheduling

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Offline mode is limited

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Kyle Thomas 👑
Sep 29, 2023
★★★★★

Love this system

Switched from our old register to Maitre D last year. Best decision we made. split check feature and tableside ordering have streamlined our entire operation.

👍 Pros

- Online ordering integration
- Tip management
- Delivery integration
- Easy to use
- Affordable

👎 Cons

- None so far

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Jonathan Park 👑
Sep 11, 2023
★★★★★

Exceeded expectations

Been using Maitre D for 15 months now and couldn't be happier. The table management is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Table management
- Mobile ordering
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend