📊 Rating Breakdown

5 stars
23
4 stars
27
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (67)

Kenneth Ramos 👑
Jun 15, 2025
★★★★★

Game changer for us

Implemented Maitre D across all 7 locations. Consistent performance and the table management makes multi-store management easy.

👍 Pros

- Kitchen display system
- Guest profiles
- Affordable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Frank Wood 👑
Jun 6, 2025
★★☆☆☆

Looking for alternatives

Looking to switch away from Maitre D. reports showing incorrect data happens weekly. reservation system is okay but not worth the hassle.

👍 Pros

- Online ordering integration
- Split check feature

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited
- Receipt customization is basic
- Reports showing incorrect data

Was this helpful?
✓ Would recommend
Donna Washington 👑
May 19, 2025
★★★★★

Excellent POS system!

Five stars because they earned it. Been with Maitre D for 1 years. Every update makes the system better.

👍 Pros

- Staff scheduling
- Delivery integration
- Guest profiles

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Mike Chen ⭐
May 19, 2025
★★★☆☆

Decent but frustrating

We use Maitre D for our bar. split check feature is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Split check feature
- Tableside ordering
- Modern interface

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Mike Martin 👑
May 10, 2025
★★★★☆

Works great for us

Overall very happy with Maitre D. The table management works great. Knocked off one star because the mobile app needs work, but nothing major.

👍 Pros

- Inventory tracking
- Guest profiles
- Quick setup

👎 Cons

- Some features require add-ons

Was this helpful?
✓ Would recommend
Sandra White 🌱
May 1, 2025
★★★★★

Excellent POS system!

If you're on the fence about Maitre D, just do it. We were hesitant at first but the reservation system and modifier handling won us over.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Modifier handling
- Reliable
- Quick setup

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Michelle Reed 👑
Mar 11, 2025
★★★☆☆

Some pros, some cons

Average POS system. Does the basics fine. inventory tracking works well but slow transaction processing has been frustrating. Considering options.

👍 Pros

- Staff scheduling
- Tableside ordering

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

Was this helpful?
✓ Would recommend
Scott Anderson 👑
Feb 28, 2025
★★☆☆☆

Looking for alternatives

Regret switching to Maitre D. The table management looked great but integration failures with third-party apps has made daily operations difficult.

👍 Pros

- Kitchen display system
- Menu customization
- Kitchen printer routing

👎 Cons

- Hardware is a bit pricey
- Printer connectivity problems
- Data loss after updates

Was this helpful?
✓ Would recommend
Brenda Park 👑
Jan 25, 2025
★★★★☆

Works great for us

Solid POS system. staff scheduling is excellent, real-time reporting could use some improvement. Still recommend for sports bar.

👍 Pros

- Table management
- Tip management
- Reservation system
- Happy hour pricing
- Course firing

👎 Cons

- The mobile app needs work
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Kenneth Ramos 👑
Jan 13, 2025
★★★★☆

Solid choice overall

Happy with our purchase. Maitre D runs our taco shop smoothly. The table management took some getting used to but works well now.

👍 Pros

- Tip management
- Staff scheduling
- Guest profiles
- Easy to use
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey

Was this helpful?
✓ Would recommend