📊 Rating Breakdown

5 stars
23
4 stars
27
3 stars
10
2 stars
5
1 stars
2

📝 User Reviews (67)

Peter Stewart 👑
2d ago
★★★★★

Highly recommend Maitre D

We run a busy sushi restaurant and Maitre D handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Staff scheduling
- Delivery integration
- Course firing
- Reliable

👎 Cons

- None so far

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Lisa Nguyen ⭐
4d ago
★★★☆☆

Average experience

Mixed feelings about Maitre D. The menu customization is great but we've had issues with system crashes during peak hours. Support helped eventually.

👍 Pros

- Menu customization
- Tip management

👎 Cons

- Customer support hours are limited

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Adam Scott 👑
5d ago
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in menu customization. Still working out some kinks with the learning curve was steep.

👍 Pros

- Table management
- Kitchen display system
- Menu customization
- Happy hour pricing
- Good support

👎 Cons

- Receipt customization is basic

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Nicole Thompson 👑
1w ago
★★★☆☆

Has potential

We use Maitre D for our restaurant. staff scheduling is useful. However, payment terminal disconnects has caused headaches. Looking at alternatives.

👍 Pros

- Good support

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Offline mode is limited

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Kimberly Anderson 👑
1w ago
★★★★★

Highly recommend Maitre D

Our accountant loves the menu customization. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Kitchen display system
- Staff scheduling
- Reliable

👎 Cons

- None so far

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Diana Carter 👑
1w ago
★★★★☆

Works great for us

Does what it promises. The inventory tracking is particularly useful for our brewery. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Tip management
- Reservation system
- Course firing

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected
- Customer support hours are limited

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Samantha Perry 👑
2w ago
★★★★★

Best decision for our business

Owner of bistro here. Maitre D has been rock solid for 3 years. Support team is responsive and actually helpful.

👍 Pros

- Loyalty program
- Waitlist management
- Affordable
- Quick setup

👎 Cons

- None so far

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Rebecca Foster 👑
3w ago
★★★★★

Best decision for our business

Five stars because they earned it. Been with Maitre D for 3 years. Every update makes the system better.

👍 Pros

- Inventory tracking
- Kitchen printer routing
- Modifier handling
- Affordable
- Quick setup

👎 Cons

- None so far

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Nancy Rogers 👑
Oct 31, 2025
★★★★☆

Mostly satisfied

Does what it promises. The happy hour pricing is particularly useful for our sushi restaurant. Minor gripes but overall satisfied.

👍 Pros

- Reservation system
- Inventory tracking
- Waitlist management
- Easy to use
- Good support

👎 Cons

- Offline mode is limited

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Jerry Rivera 👑
Oct 31, 2025
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. staff scheduling works well but credit card processing failures has been frustrating. Considering options.

👍 Pros

- Menu customization
- Staff scheduling
- Real-time reporting

👎 Cons

- Reporting could be more detailed
- Offline mode is limited
- Integration options are limited

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✓ Would recommend