📊 Rating Breakdown

5 stars
8
4 stars
15
3 stars
13
2 stars
4
1 stars
2

📝 User Reviews (42)

Robert Garcia 👑
Mar 21, 2025
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. gift card system works well but data loss after updates has been frustrating. Considering options.

👍 Pros

- Customer database

👎 Cons

- Integration options are limited

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Rachel Green 🌱
Mar 11, 2025
★★★★★

Game changer for us

Our accountant loves the purchase orders. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Purchase orders
- Gift card system
- Customer database
- Easy to use
- Affordable

👎 Cons

- None so far

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Carlos Rodriguez ⭐
Mar 11, 2025
★★★★☆

Mostly satisfied

Does what it promises. The purchase orders is particularly useful for our clothing store. Minor gripes but overall satisfied.

👍 Pros

- Customer tracking
- Layaway feature
- Matrix inventory

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Customer support hours are limited

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Tom Barnes 👑
Oct 30, 2024
★★★☆☆

Some pros, some cons

Middle of the road. Lightspeed Retail works for basic jewelry store needs. If you need advanced purchase orders, look elsewhere.

👍 Pros

- Multi-location sync
- Gift card system
- Easy to use

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Receipt customization is basic

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Stephanie Thompson 👑
Aug 23, 2024
★★★☆☆

Decent but frustrating

It works, but that's about it. multi-location sync is decent. We expected more from discount scheduling based on the demos.

👍 Pros

- Employee management
- Affordable
- Quick setup

👎 Cons

- Some features require add-ons
- Integration options are limited

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Michelle Hughes 👑
Jun 10, 2024
★★★☆☆

Mixed feelings

Middle of the road. Lightspeed Retail works for basic bookstore needs. If you need advanced inventory management, look elsewhere.

👍 Pros

- Quick setup

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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Justin Young 👑
May 10, 2024
★★★★☆

Great system with minor issues

Reliable and straightforward. Not the flashiest POS but purchase orders and loyalty rewards work exactly as advertised.

👍 Pros

- Customer tracking
- Layaway feature
- Vendor management

👎 Cons

- Offline mode is limited

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✓ Would recommend
Sharon Richardson 👑
Apr 24, 2024
★★★★☆

Works great for us

Good POS for the price. layaway feature is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Multi-location sync
- Gift card system
- Time clock
- Discount scheduling

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Customer support hours are limited

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Jessica Nelson 👑
Apr 8, 2024
★★★★☆

Good POS, room to improve

Good system, good support. The multi-location sync is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Barcode scanning
- Returns processing
- Vendor management
- Reliable
- Quick setup

👎 Cons

- Setup took longer than expected

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Kyle Thomas 👑
Mar 6, 2024
★★★★☆

Good value for money

Reliable and straightforward. Not the flashiest POS but employee management and time clock work exactly as advertised.

👍 Pros

- Multi-location sync
- Returns processing
- Loyalty rewards
- Price labeling
- Quick setup

👎 Cons

- Some features require add-ons

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✓ Would recommend