📊 Rating Breakdown

5 stars
16
4 stars
20
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (50)

Susan Taylor 👑
Feb 5, 2025
★★★★☆

Great system with minor issues

Four months in and Lightspeed Restaurant is working well. Staff trained quickly on the menu customization. Wish hardware is a bit pricey was included.

👍 Pros

- Online ordering integration
- Split check feature
- Tableside ordering
- Waitlist management

👎 Cons

- The mobile app needs work
- Setup took longer than expected

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✓ Would recommend
Frances Davis 👑
Jan 13, 2025
★★★★★

Outstanding product

Quick service, reliable hardware, excellent menu customization. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Reservation system
- Staff scheduling
- Kitchen printer routing
- Modern interface
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Carlos Hall 👑
Jan 1, 2025
★★☆☆☆

Frustrating experience

Can't recommend. We liked the online ordering integration demo but real-world performance is poor. printer connectivity problems constantly.

👍 Pros

- Real-time reporting
- Waitlist management
- Quick setup

👎 Cons

- The mobile app needs work
- Integration options are limited
- Data loss after updates

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✓ Would recommend
Laura Jackson 👑
Dec 20, 2024
★★★★★

Perfect for our needs

Five stars because they earned it. Been with Lightspeed Restaurant for 3 years. Every update makes the system better.

👍 Pros

- Kitchen display system
- Online ordering integration
- Mobile ordering
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Joyce Davis 👑
Dec 8, 2024
★★★★★

Finally found the right POS

Family diner for 30 years. Lightspeed Restaurant modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Loyalty program
- Tableside ordering
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Elizabeth Mitchell 👑
Nov 25, 2024
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, Lightspeed Restaurant handles our diner well. menu customization is a highlight.

👍 Pros

- Online ordering integration
- Mobile ordering
- Affordable

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Brittany Moore 👑
Nov 12, 2024
★★★★★

Best decision for our business

Been using Lightspeed Restaurant for 9 months now and couldn't be happier. The inventory tracking is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Delivery integration
- Affordable
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Henry Russell 👑
Oct 17, 2024
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. Lightspeed Restaurant handles transactions fine but login issues for staff is a real problem.

👍 Pros

- Split check feature
- Real-time reporting

👎 Cons

- Offline mode is limited

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✓ Would recommend
Raymond Miller 👑
Oct 4, 2024
★★★☆☆

Has potential

Mixed feelings about Lightspeed Restaurant. The staff scheduling is great but we've had issues with system crashes during peak hours. Support helped eventually.

👍 Pros

- Delivery integration
- Course firing
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited

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✓ Would recommend
Tiffany Adams 👑
Sep 20, 2024
★★★★★

Game changer for us

If you're on the fence about Lightspeed Restaurant, just do it. We were hesitant at first but the split check feature and modifier handling won us over.

👍 Pros

- Tableside ordering
- Course firing
- Waitlist management
- Guest profiles
- Modern interface

👎 Cons

- None so far

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✓ Would recommend