📊 Rating Breakdown

5 stars
16
4 stars
20
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (50)

Scott Adams 👑
Oct 7, 2025
★★★★☆

Good POS, room to improve

Four months in and Lightspeed Restaurant is working well. Staff trained quickly on the online ordering integration. Wish customer support hours are limited was included.

👍 Pros

- Split check feature
- Mobile ordering
- Reliable
- Quick setup

👎 Cons

- Hardware is a bit pricey

Nancy Jenkins 👑
Sep 10, 2025
★★★★☆

Mostly satisfied

Great online ordering integration, decent loyalty program. Support could be faster but they do resolve issues. Good value for a restaurant.

👍 Pros

- Kitchen printer routing
- Course firing
- Guest profiles

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

Samantha Green 👑
Aug 22, 2025
★★★★☆

Happy with Lightspeed Restaurant

Good POS for the price. inventory tracking is excellent. Lost a star because offline mode is limited needs work. Would still recommend.

👍 Pros

- Inventory tracking
- Staff scheduling
- Delivery integration
- Tableside ordering
- Course firing

👎 Cons

- Integration options are limited

Jason Baker 👑
Aug 15, 2025
★★★★★

Game changer for us

Five stars because they earned it. Been with Lightspeed Restaurant for 2 years. Every update makes the system better.

👍 Pros

- Table management
- Online ordering integration
- Menu customization
- Mobile ordering
- Modifier handling

👎 Cons

- None so far

Rebecca Rogers 👑
Aug 15, 2025
★★★☆☆

Has potential

We use Lightspeed Restaurant for our sports bar. inventory tracking is useful. However, slow transaction processing has caused headaches. Looking at alternatives.

👍 Pros

- Table management

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Some features require add-ons

Diane Myers 👑
Jul 17, 2025
★★★★★

Love this system

Been using Lightspeed Restaurant for 14 months now and couldn't be happier. The menu customization is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Kitchen display system
- Kitchen printer routing
- Modifier handling
- Reliable

👎 Cons

- None so far

Amber Reed 👑
May 28, 2025
★★★★★

Highly recommend Lightspeed Restaurant

Quick service, reliable hardware, excellent kitchen display system. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Kitchen printer routing
- Guest profiles
- Reliable
- Modern interface

👎 Cons

- None so far

Kyle Thomas 👑
Apr 11, 2025
★★★☆☆

Decent but frustrating

Three stars because it's neither great nor terrible. Lightspeed Restaurant handles transactions fine but payment terminal disconnects is a real problem.

👍 Pros

- Table management
- Split check feature
- Inventory tracking

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic

Jonathan Taylor 👑
Apr 1, 2025
★★★★☆

Happy with Lightspeed Restaurant

Overall very happy with Lightspeed Restaurant. The inventory tracking works great. Knocked off one star because reporting could be more detailed, but nothing major.

👍 Pros

- Table management
- Good support
- Affordable

👎 Cons

- Reporting could be more detailed

Marie Adams 👑
Feb 5, 2025
★★★★★

Excellent POS system!

Our accountant loves the online ordering integration. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Table management
- Menu customization
- Staff scheduling
- Tableside ordering
- Modern interface

👎 Cons

- None so far