📊 Rating Breakdown

5 stars
16
4 stars
20
3 stars
8
2 stars
4
1 stars
2

📝 User Reviews (50)

Amber Foster 👑
2d ago
★★★★★

Worth every penny

Quick service, reliable hardware, excellent online ordering integration. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Table management
- Kitchen display system
- Course firing

👎 Cons

- None so far

Was this helpful?
✓ Would recommend
Maria Santos ⭐
2d ago
★★★★☆

Solid choice overall

Four months in and Lightspeed Restaurant is working well. Staff trained quickly on the kitchen display system. Wish setup took longer than expected was included.

👍 Pros

- Tip management
- Delivery integration
- Tableside ordering
- Modern interface

👎 Cons

- Hardware is a bit pricey
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Ann Harris 👑
4d ago
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in online ordering integration. Still working out some kinks with customer support hours are limited.

👍 Pros

- Reservation system
- Inventory tracking
- Easy to use
- Quick setup

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Karen Johnson 👑
5d ago
★★★★☆

Happy with Lightspeed Restaurant

Solid POS system. split check feature is excellent, kitchen printer routing could use some improvement. Still recommend for coffee shop.

👍 Pros

- Menu customization
- Split check feature
- Happy hour pricing
- Guest profiles

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Rachel Barnes 👑
5d ago
★★★★☆

Reliable and functional

Great table management, decent real-time reporting. Support could be faster but they do resolve issues. Good value for a sushi restaurant.

👍 Pros

- Split check feature
- Mobile ordering
- Guest profiles
- Reliable
- Quick setup

👎 Cons

- Offline mode is limited
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Jack Collins 👑
1w ago
★★★★☆

Recommended with caveats

Does what it promises. The menu customization is particularly useful for our fast casual spot. Minor gripes but overall satisfied.

👍 Pros

- Mobile ordering
- Modifier handling
- Course firing

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Integration options are limited

Was this helpful?
✓ Would recommend
Brenda Lewis 👑
1w ago
★★★★☆

Does the job well

Upgraded from their older system. Big improvement in menu customization. Still working out some kinks with some features require add-ons.

👍 Pros

- Staff scheduling
- Waitlist management
- Guest profiles
- Easy to use

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Kevin Rogers 👑
3w ago
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Lightspeed Restaurant handles our sushi restaurant well. table management is a highlight.

👍 Pros

- Staff scheduling
- Loyalty program
- Waitlist management
- Good support
- Reliable

👎 Cons

- The mobile app needs work

Was this helpful?
✓ Would recommend
Ashley Miller 👑
Oct 20, 2025
★★★★☆

Works great for us

Four stars because there's always room for improvement. That said, Lightspeed Restaurant handles our bakery well. reservation system is a highlight.

👍 Pros

- Menu customization
- Reservation system
- Kitchen printer routing
- Reliable

👎 Cons

- Setup took longer than expected
- The learning curve was steep

Was this helpful?
✓ Would recommend
Jason Baker 👑
Oct 16, 2025
★★★★★

Worth every penny

Been using Lightspeed Restaurant for 15 months now and couldn't be happier. The reservation system is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Online ordering integration
- Inventory tracking
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend