📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Nancy Rogers 👑
Aug 8, 2025
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. inventory tracking is good. integration failures with third-party apps makes me hesitant to fully recommend.

👍 Pros

- Mobile ordering

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

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Frances Davis 👑
Aug 1, 2025
★★★☆☆

Decent but frustrating

Functional but underwhelming. inventory tracking sold us on Lavu but the reality of credit card processing failures wasn't mentioned in sales.

👍 Pros

- Menu customization
- Kitchen printer routing
- Waitlist management

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Integration options are limited

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Brenda Johnson 👑
Aug 1, 2025
★★★☆☆

Not bad, not great

It works, but that's about it. reservation system is decent. We expected more from delivery integration based on the demos.

👍 Pros

- Kitchen display system
- Delivery integration
- Good support

👎 Cons

- The learning curve was steep

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Raymond Chen 👑
Jul 25, 2025
★★★★★

Exceeded expectations

Owner of brewery here. Lavu has been rock solid for 5 years. Support team is responsive and actually helpful.

👍 Pros

- Table management
- Split check feature
- Mobile ordering
- Loyalty program

👎 Cons

- None so far

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Tyler Morgan 👑
Jul 25, 2025
★★★★★

Love this system

If you're on the fence about Lavu, just do it. We were hesitant at first but the kitchen display system and guest profiles won us over.

👍 Pros

- Tip management
- Inventory tracking
- Delivery integration
- Easy to use

👎 Cons

- None so far

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Nicole Carter 👑
Jul 25, 2025
★★★★☆

Solid choice overall

Overall very happy with Lavu. The split check feature works great. Knocked off one star because setup took longer than expected, but nothing major.

👍 Pros

- Loyalty program
- Real-time reporting
- Kitchen printer routing

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- The learning curve was steep

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Kyle Thomas 👑
Jul 17, 2025
★★★★★

Outstanding product

Switched from MICROS to Lavu last year. Best decision we made. inventory tracking and course firing have streamlined our entire operation.

👍 Pros

- Table management
- Kitchen printer routing
- Modifier handling
- Guest profiles
- Affordable

👎 Cons

- None so far

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Adam Bennett 👑
Jul 10, 2025
★☆☆☆☆

Worst POS ever

One star is generous. reports showing incorrect data every single day. Going back to our old system.

👍 Pros

- Quick setup

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited
- Reports showing incorrect data
- Slow transaction processing

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Brenda Lewis 👑
Jul 2, 2025
★★★★★

Best decision for our business

We run a busy sports bar and Lavu handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Reservation system
- Inventory tracking
- Loyalty program

👎 Cons

- None so far

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Tiffany Adams 👑
Jul 2, 2025
★★★★★

Love this system

Our bar does 200+ transactions daily. Lavu never skips a beat. online ordering integration saves us hours every week.

👍 Pros

- Loyalty program
- Delivery integration
- Reliable
- Affordable
- Quick setup

👎 Cons

- None so far

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✓ Would recommend