📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Amy Reed 👑
Sep 21, 2025
★★★★☆

Solid choice overall

Overall very happy with Lavu. The online ordering integration works great. Knocked off one star because receipt customization is basic, but nothing major.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Quick setup

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Receipt customization is basic

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✓ Would recommend
Scott Peterson 👑
Sep 21, 2025
★★★★☆

Works great for us

Good POS for the price. table management is excellent. Lost a star because setup took longer than expected needs work. Would still recommend.

👍 Pros

- Staff scheduling
- Mobile ordering
- Loyalty program
- Tableside ordering
- Easy to use

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Customer support hours are limited

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✓ Would recommend
Carlos Rodriguez ⭐
Sep 15, 2025
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Lavu. The inventory tracking alone was worth the switch.

👍 Pros

- Split check feature
- Delivery integration
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Frances Russell 👑
Sep 15, 2025
★★★★★

Perfect for our needs

If you're on the fence about Lavu, just do it. We were hesitant at first but the menu customization and loyalty program won us over.

👍 Pros

- Staff scheduling
- Delivery integration
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Diana Carter 👑
Sep 10, 2025
★★★★☆

Recommended with caveats

Overall very happy with Lavu. The tip management works great. Knocked off one star because some features require add-ons, but nothing major.

👍 Pros

- Inventory tracking
- Mobile ordering
- Delivery integration
- Quick setup

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Customer support hours are limited

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✓ Would recommend
Angela Reed 👑
Sep 10, 2025
★★★★☆

Reliable and functional

Great split check feature, decent real-time reporting. Support could be faster but they do resolve issues. Good value for a sports bar.

👍 Pros

- Online ordering integration
- Tableside ordering
- Waitlist management
- Good support

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Steve Park ⭐
Sep 10, 2025
★★★☆☆

Some pros, some cons

Functional but underwhelming. menu customization sold us on Lavu but the reality of login issues for staff wasn't mentioned in sales.

👍 Pros

- Real-time reporting

👎 Cons

- Some features require add-ons

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✓ Would recommend
Jack Henderson 👑
Sep 10, 2025
★★★☆☆

Room for improvement

Mixed feelings about Lavu. The kitchen display system is great but we've had issues with integration failures with third-party apps. Support helped eventually.

👍 Pros

- Staff scheduling
- Loyalty program
- Reliable

👎 Cons

- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Kyle Thomas 👑
Sep 4, 2025
★★★★☆

Solid choice overall

Upgraded from their older system. Big improvement in staff scheduling. Still working out some kinks with receipt customization is basic.

👍 Pros

- Staff scheduling
- Kitchen printer routing
- Modifier handling

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey

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✓ Would recommend
Susan Johnson 👑
Sep 4, 2025
★★★☆☆

Decent but frustrating

Functional but underwhelming. staff scheduling sold us on Lavu but the reality of inventory sync issues between locations wasn't mentioned in sales.

👍 Pros

- Split check feature
- Reservation system
- Staff scheduling

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Offline mode is limited

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✓ Would recommend