📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Willie Long 👑
2d ago
★★★★★

Exceeded expectations

Five stars because they earned it. Been with Lavu for 4 years. Every update makes the system better.

👍 Pros

- Table management
- Online ordering integration
- Happy hour pricing
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Samantha Perry 👑
3d ago
★★☆☆☆

Looking for alternatives

Disappointing experience with Lavu. The split check feature rarely works as advertised. data loss after updates has cost us customers.

👍 Pros

- Course firing
- Quick setup

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Receipt customization is basic
- Payment terminal disconnects

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✓ Would recommend
Brittany Moore 👑
3d ago
★★☆☆☆

Not as advertised

Looking to switch away from Lavu. integration failures with third-party apps happens weekly. staff scheduling is okay but not worth the hassle.

👍 Pros

- Loyalty program
- Course firing
- Guest profiles

👎 Cons

- The mobile app needs work
- Setup took longer than expected
- Receipt customization is basic
- Reports showing incorrect data

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✓ Would recommend
Dennis Cook 👑
4d ago
★★★★☆

Great system with minor issues

We've been on Lavu for 4 months. Does everything we need. reservation system is great, wish the integration options are limited was better.

👍 Pros

- Staff scheduling
- Delivery integration
- Guest profiles
- Good support

👎 Cons

- Customer support hours are limited

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Eugene Nguyen 👑
4d ago
★★★★☆

Great system with minor issues

Good POS for the price. table management is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Happy hour pricing
- Loyalty program
- Delivery integration
- Course firing
- Affordable

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Integration options are limited

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✓ Would recommend
Frank Wood 👑
4d ago
★☆☆☆☆

Terrible experience

Worst POS decision we made. payment terminal disconnects constantly. The split check feature they advertise? Doesn't work half the time.

👍 Pros

- Menu customization
- Kitchen printer routing
- Affordable

👎 Cons

- Reporting could be more detailed
- Customer support hours are limited
- Offline mode is limited
- Slow transaction processing
- Payment terminal disconnects

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✓ Would recommend
Marcus Bradley 👑
4d ago
★★★★★

Worth every penny

Our accountant loves the inventory tracking. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Split check feature
- Reservation system
- Happy hour pricing
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Mike Chen ⭐
5d ago
★★★☆☆

Some pros, some cons

We use Lavu for our food truck. menu customization is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Tip management

👎 Cons

- Setup took longer than expected

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✓ Would recommend
Lauren Butler 👑
1w ago
★★★☆☆

Average experience

Decent system with some frustrating limitations. staff scheduling is good. slow transaction processing makes me hesitant to fully recommend.

👍 Pros

- Course firing

👎 Cons

- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Sharon Walker 👑
1w ago
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. menu customization is good. login issues for staff makes me hesitant to fully recommend.

👍 Pros

- Affordable

👎 Cons

- Some features require add-ons
- The learning curve was steep

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✓ Would recommend