📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Rachel Green 🌱
Nov 23, 2023
★★★★☆

Solid choice overall

Happy with our purchase. Lavu runs our sushi restaurant smoothly. The inventory tracking took some getting used to but works well now.

👍 Pros

- Menu customization
- Split check feature
- Real-time reporting
- Waitlist management
- Modern interface

👎 Cons

- Setup took longer than expected

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Karen Lewis 👑
Nov 23, 2023
★★★★☆

Mostly satisfied

Great reservation system, decent guest profiles. Support could be faster but they do resolve issues. Good value for a brewery.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Delivery integration
- Quick setup

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Integration options are limited

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Margaret Kim 👑
Nov 23, 2023
★★★☆☆

Mixed feelings

It works, but that's about it. split check feature is decent. We expected more from tableside ordering based on the demos.

👍 Pros

- Reliable

👎 Cons

- Customer support hours are limited

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Harold Nguyen 👑
Nov 23, 2023
★★★★★

Outstanding product

Our accountant loves the kitchen display system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Table management
- Staff scheduling
- Guest profiles

👎 Cons

- None so far

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Jennifer Young 👑
Oct 18, 2023
★★★★★

Perfect for our needs

The tip management feature alone pays for itself. Add in course firing and it's a no-brainer for any taco shop.

👍 Pros

- Menu customization
- Reservation system
- Kitchen printer routing
- Easy to use
- Reliable

👎 Cons

- None so far

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Tom Hill 👑
Oct 18, 2023
★★★★☆

Great system with minor issues

Happy with our purchase. Lavu runs our pizzeria smoothly. The tip management took some getting used to but works well now.

👍 Pros

- Online ordering integration
- Tip management
- Real-time reporting
- Modifier handling
- Easy to use

👎 Cons

- Reporting could be more detailed
- Some features require add-ons
- Customer support hours are limited

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Karen Lewis 👑
Oct 18, 2023
★★★☆☆

Average experience

Middle of the road. Lavu works for basic bar needs. If you need advanced menu customization, look elsewhere.

👍 Pros

- Kitchen display system
- Real-time reporting

👎 Cons

- Reporting could be more detailed

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✓ Would recommend
Karen Johnson 👑
Oct 18, 2023
★☆☆☆☆

Complete waste of money

One star is generous. credit card processing failures every single day. Going back to our old system.

👍 Pros

- Reservation system
- Kitchen printer routing
- Reliable

👎 Cons

- Receipt customization is basic
- Integration options are limited
- System crashes during peak hours
- Payment terminal disconnects

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Paul Mitchell ⭐
Sep 29, 2023
★★★★☆

Recommended with caveats

Good system, good support. The menu customization is what sold us. Would love to see better receipt customization is basic in future updates.

👍 Pros

- Kitchen display system
- Real-time reporting
- Tableside ordering
- Modifier handling
- Quick setup

👎 Cons

- Hardware is a bit pricey

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Nicole Carter 👑
Sep 29, 2023
★★★★☆

Does the job well

Happy with our purchase. Lavu runs our bar smoothly. The table management took some getting used to but works well now.

👍 Pros

- Table management
- Online ordering integration
- Staff scheduling
- Good support
- Affordable

👎 Cons

- Setup took longer than expected

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✓ Would recommend