📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Nicole Carter 👑
Feb 1, 2024
★★★★☆

Works great for us

Does what it promises. The split check feature is particularly useful for our bakery. Minor gripes but overall satisfied.

👍 Pros

- Menu customization
- Delivery integration
- Kitchen printer routing

👎 Cons

- Some features require add-ons

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✓ Would recommend
Adam Flores 👑
Jan 15, 2024
★★★★☆

Works great for us

Solid POS system. menu customization is excellent, delivery integration could use some improvement. Still recommend for sports bar.

👍 Pros

- Kitchen display system
- Inventory tracking
- Mobile ordering
- Loyalty program
- Reliable

👎 Cons

- The mobile app needs work
- Customer support hours are limited

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✓ Would recommend
Lisa Nguyen ⭐
Jan 15, 2024
★★★★☆

Great system with minor issues

Does what it promises. The kitchen display system is particularly useful for our fast casual spot. Minor gripes but overall satisfied.

👍 Pros

- Split check feature
- Happy hour pricing
- Course firing
- Reliable

👎 Cons

- The mobile app needs work

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✓ Would recommend
Laura Jackson 👑
Jan 15, 2024
★★☆☆☆

Disappointed

Can't recommend. We liked the inventory tracking demo but real-world performance is poor. credit card processing failures constantly.

👍 Pros

- Course firing

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration options are limited
- Credit card processing failures
- Inventory sync issues between locations

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✓ Would recommend
Helen Stewart 👑
Dec 29, 2023
★★★★★

Outstanding product

Owner of food truck here. Lavu has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Kitchen display system
- Staff scheduling
- Kitchen printer routing

👎 Cons

- None so far

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✓ Would recommend
Gregory Watson 👑
Dec 29, 2023
★★★★☆

Reliable and functional

Good system, good support. The menu customization is what sold us. Would love to see better the mobile app needs work in future updates.

👍 Pros

- Staff scheduling
- Happy hour pricing
- Course firing
- Waitlist management
- Reliable

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend
Amy Powell 👑
Dec 29, 2023
★☆☆☆☆

Don't make our mistake

Worst POS decision we made. printer connectivity problems constantly. The happy hour pricing they advertise? Doesn't work half the time.

👍 Pros

- Split check feature

👎 Cons

- Setup took longer than expected
- Offline mode is limited
- Reports showing incorrect data
- Payment terminal disconnects

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✓ Would recommend
Rachel Barnes 👑
Dec 29, 2023
★★★★★

Highly recommend Lavu

Implemented Lavu across all 5 locations. Consistent performance and the menu customization makes multi-store management easy.

👍 Pros

- Reservation system
- Real-time reporting
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Nicole Thompson 👑
Dec 11, 2023
★★★★★

Exceeded expectations

Switched from another POS to Lavu last year. Best decision we made. staff scheduling and guest profiles have streamlined our entire operation.

👍 Pros

- Course firing
- Waitlist management
- Easy to use
- Quick setup

👎 Cons

- None so far

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✓ Would recommend
Frank Walker 👑
Dec 11, 2023
★★★★★

Excellent POS system!

Our coffee shop does 200+ transactions daily. Lavu never skips a beat. online ordering integration saves us hours every week.

👍 Pros

- Kitchen display system
- Split check feature
- Real-time reporting
- Tableside ordering
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend