📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Willie Martinez 👑
Jun 10, 2024
★★★★★

Outstanding product

If you're on the fence about Lavu, just do it. We were hesitant at first but the happy hour pricing and delivery integration won us over.

👍 Pros

- Reservation system
- Delivery integration
- Course firing

👎 Cons

- None so far

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✓ Would recommend
Carol Reed 👑
Jun 10, 2024
★★★★☆

Recommended with caveats

Four months in and Lavu is working well. Staff trained quickly on the table management. Wish reporting could be more detailed was included.

👍 Pros

- Kitchen display system
- Real-time reporting
- Waitlist management
- Guest profiles

👎 Cons

- Some features require add-ons

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✓ Would recommend
Amy Kim 👑
May 26, 2024
★★★☆☆

Has potential

Average POS system. Does the basics fine. menu customization works well but data loss after updates has been frustrating. Considering options.

👍 Pros

- Tip management
- Real-time reporting

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Marcus Powell 👑
May 26, 2024
★★★☆☆

Some pros, some cons

We use Lavu for our coffee shop. inventory tracking is useful. However, payment terminal disconnects has caused headaches. Looking at alternatives.

👍 Pros

- Loyalty program
- Easy to use

👎 Cons

- Some features require add-ons
- Customer support hours are limited
- Integration options are limited

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✓ Would recommend
Jason Baker 👑
May 10, 2024
★★★★☆

Solid choice overall

Great tip management, decent tableside ordering. Support could be faster but they do resolve issues. Good value for a bistro.

👍 Pros

- Menu customization
- Split check feature
- Delivery integration

👎 Cons

- Some features require add-ons
- The learning curve was steep

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✓ Would recommend
Carlos Hall 👑
May 10, 2024
★★★★☆

Good POS, room to improve

Happy with our purchase. Lavu runs our sports bar smoothly. The happy hour pricing took some getting used to but works well now.

👍 Pros

- Kitchen display system
- Menu customization
- Loyalty program
- Easy to use

👎 Cons

- The mobile app needs work

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✓ Would recommend
Marie Foster 👑
May 10, 2024
★★☆☆☆

Frustrating experience

Can't recommend. We liked the split check feature demo but real-world performance is poor. login issues for staff constantly.

👍 Pros

- Kitchen display system
- Menu customization
- Happy hour pricing

👎 Cons

- Integration options are limited
- System crashes during peak hours
- Inventory sync issues between locations
- Payment terminal disconnects

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✓ Would recommend
Samantha Green 👑
Apr 24, 2024
★★★★★

Love this system

Family taco shop for 30 years. Lavu modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Kitchen display system
- Inventory tracking
- Modifier handling

👎 Cons

- None so far

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✓ Would recommend
Kenneth Ramos 👑
Apr 24, 2024
★★★★☆

Does the job well

Four stars because there's always room for improvement. That said, Lavu handles our bar well. kitchen display system is a highlight.

👍 Pros

- Online ordering integration
- Menu customization
- Inventory tracking
- Modifier handling

👎 Cons

- Hardware is a bit pricey
- Receipt customization is basic

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✓ Would recommend
Kyle Thomas 👑
Apr 24, 2024
★★★☆☆

Some pros, some cons

Decent system with some frustrating limitations. reservation system is good. credit card processing failures makes me hesitant to fully recommend.

👍 Pros

- Online ordering integration
- Inventory tracking
- Easy to use

👎 Cons

- Setup took longer than expected
- Customer support hours are limited
- Receipt customization is basic

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✓ Would recommend