📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Christina Martin 👑
Jan 25, 2025
★★★★☆

Solid choice overall

Happy with our purchase. Lavu runs our fast casual spot smoothly. The split check feature took some getting used to but works well now.

👍 Pros

- Table management
- Reservation system
- Modern interface

👎 Cons

- Receipt customization is basic

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Michelle Hughes 👑
Jan 13, 2025
★★★★★

Exceeded expectations

Family bistro for 30 years. Lavu modernized our operations without complicating things. Exactly what we needed.

👍 Pros

- Table management
- Kitchen display system
- Happy hour pricing
- Loyalty program
- Tableside ordering

👎 Cons

- None so far

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✓ Would recommend
Tiffany Adams 👑
Jan 13, 2025
★★★★★

Love this system

Implemented Lavu across all 2 locations. Consistent performance and the inventory tracking makes multi-store management easy.

👍 Pros

- Table management
- Menu customization
- Real-time reporting
- Waitlist management
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Sean Stewart 👑
Jan 13, 2025
★★★★★

Finally found the right POS

Third POS system we've tried. Finally found the right one with Lavu. The split check feature alone was worth the switch.

👍 Pros

- Menu customization
- Staff scheduling
- Easy to use

👎 Cons

- None so far

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Nancy Jenkins 👑
Jan 1, 2025
★★★★★

Exceeded expectations

Our bakery does 200+ transactions daily. Lavu never skips a beat. staff scheduling saves us hours every week.

👍 Pros

- Reservation system
- Loyalty program
- Tableside ordering
- Modifier handling
- Good support

👎 Cons

- None so far

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Laura Sanders 👑
Jan 1, 2025
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. online ordering integration is good. system crashes during peak hours makes me hesitant to fully recommend.

👍 Pros

- Split check feature

👎 Cons

- Some features require add-ons
- Offline mode is limited

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Scott Patterson 👑
Dec 20, 2024
★☆☆☆☆

Terrible experience

Avoid Lavu. data loss after updates from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Real-time reporting

👎 Cons

- The mobile app needs work
- Inventory sync issues between locations
- Login issues for staff

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Kevin Robinson 👑
Dec 20, 2024
★★★★★

Game changer for us

Switched from MICROS to Lavu last year. Best decision we made. inventory tracking and guest profiles have streamlined our entire operation.

👍 Pros

- Kitchen display system
- Tableside ordering
- Waitlist management
- Guest profiles
- Reliable

👎 Cons

- None so far

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Carlos Murphy 👑
Dec 8, 2024
★★★☆☆

Has potential

It works, but that's about it. tip management is decent. We expected more from real-time reporting based on the demos.

👍 Pros

- Online ordering integration
- Guest profiles
- Quick setup

👎 Cons

- Offline mode is limited

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Jennifer Carter 👑
Nov 25, 2024
★☆☆☆☆

Worst POS ever

Terrible experience. System down more than it's up. printer connectivity problems is apparently a known issue they won't fix.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Waitlist management

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Offline mode is limited
- Payment terminal disconnects

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✓ Would recommend