📊 Rating Breakdown

5 stars
73
4 stars
83
3 stars
31
2 stars
15
1 stars
6

📝 User Reviews (208)

Scott Adams 👑
2d ago
★★★★★

Exceeded expectations

Owner of food truck here. Lavu has been rock solid for 2 years. Support team is responsive and actually helpful.

👍 Pros

- Tableside ordering
- Kitchen printer routing
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Sandra White 🌱
2d ago
★★★★★

Excellent POS system!

Quick service, reliable hardware, excellent staff scheduling. What more could you ask for? Been a customer for 5 years.

👍 Pros

- Menu customization
- Delivery integration
- Guest profiles

👎 Cons

- None so far

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✓ Would recommend
Ann Zhang 👑
2d ago
★★★★★

Exceeded expectations

Implemented Lavu across all 7 locations. Consistent performance and the staff scheduling makes multi-store management easy.

👍 Pros

- Table management
- Real-time reporting
- Tableside ordering
- Course firing
- Reliable

👎 Cons

- None so far

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✓ Would recommend
Nancy Park 👑
2d ago
★★★★☆

Good POS, room to improve

Does what it promises. The menu customization is particularly useful for our brewery. Minor gripes but overall satisfied.

👍 Pros

- Table management
- Tip management
- Inventory tracking
- Affordable
- Quick setup

👎 Cons

- Offline mode is limited

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✓ Would recommend
Diane Green 👑
2d ago
★★★★☆

Great system with minor issues

We've been on Lavu for 13 months. Does everything we need. menu customization is great, wish the hardware is a bit pricey was better.

👍 Pros

- Table management
- Inventory tracking
- Staff scheduling
- Mobile ordering
- Tableside ordering

👎 Cons

- The learning curve was steep

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✓ Would recommend
Carlos Rodriguez ⭐
2d ago
★★★★☆

Does the job well

Overall very happy with Lavu. The online ordering integration works great. Knocked off one star because integration options are limited, but nothing major.

👍 Pros

- Kitchen display system
- Happy hour pricing
- Loyalty program
- Good support
- Affordable

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Customer support hours are limited

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✓ Would recommend
Nancy Sanders 👑
2d ago
★★★★☆

Good POS, room to improve

Reliable and straightforward. Not the flashiest POS but reservation system and loyalty program work exactly as advertised.

👍 Pros

- Split check feature
- Waitlist management
- Reliable
- Modern interface

👎 Cons

- Some features require add-ons
- Offline mode is limited

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✓ Would recommend
Diane Adams 👑
2d ago
★★★☆☆

Not bad, not great

Average POS system. Does the basics fine. table management works well but reports showing incorrect data has been frustrating. Considering options.

👍 Pros

- Happy hour pricing

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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✓ Would recommend
Dennis Davis 👑
2d ago
★★☆☆☆

Would not recommend

Can't recommend. We liked the staff scheduling demo but real-world performance is poor. inventory sync issues between locations constantly.

👍 Pros

- Staff scheduling
- Happy hour pricing

👎 Cons

- Hardware is a bit pricey
- Customer support hours are limited
- Receipt customization is basic
- Reports showing incorrect data
- Slow transaction processing

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✓ Would recommend
Catherine Alexander 👑
2d ago
★★★★★

Exceeded expectations

We run a busy bistro and Lavu handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Kitchen display system
- Course firing
- Good support
- Reliable

👎 Cons

- None so far

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✓ Would recommend