📊 Rating Breakdown

5 stars
25
4 stars
6
3 stars
2
2 stars
0
1 stars
0

📝 User Reviews (33)

Marcus Turner 👑
Used for 6 months • Apr 28, 2025
★★★★☆

Almost perfect

KwickPOS gets so much right. Fast transactions, intuitive interface, solid hardware. Four stars because the online ordering page templates are limited. We wanted more customization for our brand. That said, it works and customers use it. Minor complaint overall.

👍 Pros

- Fast and reliable
- Easy staff training
- Good hardware quality
- Solid online ordering

👎 Cons

- Limited online ordering customization
- Would like more themes

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Emily Rodriguez 👑
Used for 3 months • Apr 10, 2025
★★★☆☆

Decent but expected more

KwickPOS does the basics well. For a simple operation, it's fine. Our needs were more complex - multi-course fine dining with wine pairings, advanced reservations, detailed guest profiles. It couldn't quite handle our requirements. Good for casual dining, maybe not white tablecloth.

👍 Pros

- Easy to use
- Good for basic operations
- Reasonable price

👎 Cons

- Not suited for fine dining complexity
- Limited guest profile features
- Basic reservation handling

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Catherine Wilson 👑
Used for 7 months • Apr 4, 2025
★★★★☆

Impressed but want more integrations

Love the POS itself - fast, clean, reliable. Lost a star because integration options are still limited compared to bigger players. We use a specific reservation system that isn't supported yet. They said it's on the roadmap. For now, manual workaround isn't terrible.

👍 Pros

- Excellent core POS
- Clean interface
- Reliable performance
- Good roadmap

👎 Cons

- Limited integrations currently
- Some manual workarounds needed

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Jason Nguyen 👑
Used for 10 months • Mar 16, 2025
★★★★★

Finally affordable restaurant tech

Small restaurant owner here. The big POS companies wanted $300-400/month plus hardware costs. KwickPOS gave us everything we need at half the price. No hidden fees, no gotcha charges. The payment processing rates are competitive too. This is how it should be.

👍 Pros

- Transparent pricing
- No hidden fees
- Competitive processing rates
- Full-featured system

👎 Cons

- Would like loyalty program built-in

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Kenneth Ramos 👑
Used for 12 months • Feb 25, 2025
★★★★★

Best POS for the money

Shopped around extensively before choosing KwickPOS. Toast wanted $400/month, Square couldn't handle our volume, Clover hardware kept failing. KwickPOS hit the sweet spot - professional features, reliable hardware, fair price. Smart choice for independent restaurants.

👍 Pros

- Best value in market
- Professional features
- Reliable hardware
- Fair pricing

👎 Cons

- Smaller company than competitors

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Rebecca Perry 👑
Used for 9 months • Jan 30, 2025
★★★★★

The reporting alone is worth it

Coming from a basic POS, the analytics in KwickPOS blew me away. I can see my best selling items, peak hours, server performance, food costs - all in real-time. Made data-driven menu changes that increased our margins by 8%. This is restaurant management in 2024.

👍 Pros

- Comprehensive reporting
- Real-time analytics
- Food cost tracking
- Server performance metrics

👎 Cons

- So many reports it took time to learn them all

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Scott Peterson 👑
Used for 5 months • Dec 27, 2024
★★★★★

Perfect for our busy pizzeria

Running a pizzeria with delivery is complicated. KwickPOS handles dine-in, takeout, and delivery orders all in one clean interface. The online ordering integration was set up in under an hour. We're saving $200/month compared to our old setup with Slice and a separate POS.

👍 Pros

- All-in-one solution
- Great for delivery restaurants
- Online ordering built-in
- Cost effective

👎 Cons

- None so far

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Ruth Powell 👑
Used for 4 months • Oct 31, 2024
★★★★★

Support team went above and beyond

Opening a new restaurant is stressful. KwickPOS team helped us through every step - menu building, hardware setup, staff training, even gave advice on table layout for optimal server flow. They're partners, not just a vendor. That matters when things go wrong at 8pm on a Friday.

👍 Pros

- Partnership approach
- Comprehensive onboarding
- Expert guidance
- Available when needed

👎 Cons

- Nothing comes to mind

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Elizabeth Collins 👑
Used for 6 months • Oct 9, 2024
★★★★★

Upgraded from Aloha - no regrets

After 15 years on Aloha, I was nervous about switching. KwickPOS made the transition painless. They imported our menu, trained our staff, and we were up and running in 2 days. The cloud-based system means I can check sales from anywhere. Should have switched years ago.

👍 Pros

- Smooth migration from legacy systems
- Cloud-based access
- Professional installation
- Modern features

👎 Cons

- Some staff missed the old Aloha shortcuts initially

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Scott Adams 👑
Used for 6 months • Sep 1, 2024
★★★★★

Finally a POS that understands restaurants

Switched from Toast 6 months ago and haven't looked back. KwickPOS gets what restaurant owners actually need. The kitchen display integration is seamless - orders fire correctly every time. My cooks love the clear ticket display and the expo station feature has cut our ticket times by 30%. Support team is based in the US and actually picks up the phone.

👍 Pros

- Kitchen display system is excellent
- Fast order processing
- Great customer support
- Reasonable pricing

👎 Cons

- Mobile app could use polish
- Wish they had more third-party integrations

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✓ Would recommend