📊 Rating Breakdown

5 stars
14
4 stars
26
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (73)

Mike Murphy 👑
Nov 23, 2023
★★★★☆

Great system with minor issues

Happy with our purchase. iQmetrix runs our sporting goods store smoothly. The inventory management took some getting used to but works well now.

👍 Pros

- Returns processing
- Commission tracking
- Good support
- Affordable

👎 Cons

- Hardware is a bit pricey
- Integration options are limited

Was this helpful?
✓ Would recommend
Carlos Murphy 👑
Sep 11, 2023
★★★★☆

Mostly satisfied

Does what it promises. The stock alerts is particularly useful for our retail store. Minor gripes but overall satisfied.

👍 Pros

- Barcode scanning
- Good support
- Affordable

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Customer support hours are limited

Was this helpful?
✓ Would recommend
Nancy Park 👑
Aug 23, 2023
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. iQmetrix handles transactions fine but login issues for staff is a real problem.

👍 Pros

- Inventory management
- Commission tracking

👎 Cons

- Integration options are limited

Was this helpful?
✓ Would recommend
Tom Hill 👑
Jul 15, 2023
★★★☆☆

Decent but frustrating

We use iQmetrix for our boutique. barcode scanning is useful. However, data loss after updates has caused headaches. Looking at alternatives.

👍 Pros

- Easy to use

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Receipt customization is basic

Was this helpful?
✓ Would recommend
Scott Reed 👑
Jun 26, 2023
★★★★☆

Mostly satisfied

Great barcode scanning, decent commission tracking. Support could be faster but they do resolve issues. Good value for a retail store.

👍 Pros

- Customer tracking
- Loyalty rewards
- Time clock

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Jerry Rivera 👑
Jun 6, 2023
★★★☆☆

Decent but frustrating

Mixed feelings about iQmetrix. The layaway feature is great but we've had issues with payment terminal disconnects. Support helped eventually.

👍 Pros

- Multi-location sync
- Time clock

👎 Cons

- Setup took longer than expected

Was this helpful?
✓ Would recommend
Carlos Murphy 👑
Apr 26, 2023
★★★☆☆

Average experience

We use iQmetrix for our hardware store. employee management is useful. However, system crashes during peak hours has caused headaches. Looking at alternatives.

👍 Pros

- Customer tracking
- Vendor management
- Price labeling

👎 Cons

- The mobile app needs work
- Hardware is a bit pricey
- Setup took longer than expected

Was this helpful?
✓ Would recommend
Heather Stewart 👑
Apr 6, 2023
★★★☆☆

Decent but frustrating

We use iQmetrix for our clothing store. layaway feature is useful. However, printer connectivity problems has caused headaches. Looking at alternatives.

👍 Pros

- Employee management

👎 Cons

- Reporting could be more detailed

Was this helpful?
✓ Would recommend
Tyler Morgan 👑
Apr 6, 2023
★★☆☆☆

Would not recommend

Save yourself the trouble. iQmetrix has potential but printer connectivity problems and poor support make it not worth it.

👍 Pros

- Quick setup

👎 Cons

- Offline mode is limited
- System crashes during peak hours
- Data loss after updates
- Payment terminal disconnects

Was this helpful?
✓ Would recommend
Adam Young 👑
Mar 16, 2023
★★★★★

Exceeded expectations

Our accountant loves the gift card system. Our staff loves the interface. I love not dealing with POS headaches anymore.

👍 Pros

- Inventory management
- Multi-location sync
- Vendor management
- Reliable

👎 Cons

- None so far

Was this helpful?
✓ Would recommend