📊 Rating Breakdown

5 stars
14
4 stars
26
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (73)

Angela Baker 👑
Jun 10, 2024
★★☆☆☆

Disappointed

Two stars because it occasionally works. login issues for staff is a constant battle. Support takes days to respond.

👍 Pros

- E-commerce integration

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- Some features require add-ons
- Integration options are limited
- System crashes during peak hours

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Kenneth Ramos 👑
May 10, 2024
★★★★★

Outstanding product

We run a busy pet store and iQmetrix handles everything we throw at it. Weekend rushes, happy hours, you name it. Solid system.

👍 Pros

- Barcode scanning
- Matrix inventory
- Easy to use
- Reliable

👎 Cons

- None so far

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George Clark 👑
Apr 8, 2024
★★★☆☆

Has potential

Three stars because it's neither great nor terrible. iQmetrix handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Layaway feature
- Price labeling

👎 Cons

- Some features require add-ons

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Sandra White 🌱
Mar 6, 2024
★★★★☆

Good value for money

Good POS for the price. customer tracking is excellent. Lost a star because customer support hours are limited needs work. Would still recommend.

👍 Pros

- Employee management
- Price labeling
- Discount scheduling
- Reliable

👎 Cons

- The learning curve was steep

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Jessica Nelson 👑
Mar 6, 2024
★★★★☆

Mostly satisfied

We've been on iQmetrix for 7 months. Does everything we need. inventory management is great, wish the some features require add-ons was better.

👍 Pros

- Barcode scanning
- E-commerce integration
- Vendor management
- Commission tracking

👎 Cons

- Reporting could be more detailed
- The learning curve was steep

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Henry Russell 👑
Feb 18, 2024
★★★★★

Finally found the right POS

Our retail store does 200+ transactions daily. iQmetrix never skips a beat. employee management saves us hours every week.

👍 Pros

- Gift card system
- Loyalty rewards
- Sales analytics
- Time clock
- Discount scheduling

👎 Cons

- None so far

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Sean Stewart 👑
Jan 15, 2024
★★★★☆

Solid choice overall

Happy with our purchase. iQmetrix runs our smoke shop smoothly. The customer tracking took some getting used to but works well now.

👍 Pros

- Purchase orders
- Vendor management
- Customer database
- Easy to use
- Good support

👎 Cons

- The mobile app needs work
- The learning curve was steep
- Receipt customization is basic

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Marcus Powell 👑
Jan 15, 2024
★★★☆☆

It's okay

We use iQmetrix for our pet store. barcode scanning is useful. However, payment terminal disconnects has caused headaches. Looking at alternatives.

👍 Pros

- Good support

👎 Cons

- The mobile app needs work

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Chris Johnson 👑
Dec 11, 2023
★★★★★

Game changer for us

Switched from Clover to iQmetrix last year. Best decision we made. purchase orders and e-commerce integration have streamlined our entire operation.

👍 Pros

- Inventory management
- Returns processing
- Loyalty rewards

👎 Cons

- None so far

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Stephanie Thompson 👑
Dec 11, 2023
★★★☆☆

Mixed feelings

Three stars because it's neither great nor terrible. iQmetrix handles transactions fine but payment terminal disconnects is a real problem.

👍 Pros

- E-commerce integration

👎 Cons

- Some features require add-ons
- The learning curve was steep
- Integration options are limited

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✓ Would recommend