📊 Rating Breakdown

5 stars
14
4 stars
26
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (73)

Elizabeth Green 👑
Jun 15, 2025
★★★☆☆

Mixed feelings

Decent system with some frustrating limitations. stock alerts is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- Gift card system

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Hardware is a bit pricey

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✓ Would recommend
Maria Santos ⭐
Jun 6, 2025
★★★☆☆

Room for improvement

Decent system with some frustrating limitations. gift card system is good. reports showing incorrect data makes me hesitant to fully recommend.

👍 Pros

- Barcode scanning
- Matrix inventory
- Discount scheduling

👎 Cons

- Setup took longer than expected
- Receipt customization is basic

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✓ Would recommend
Nancy Jenkins 👑
May 28, 2025
★★★★★

Game changer for us

Owner of boutique here. iQmetrix has been rock solid for 4 years. Support team is responsive and actually helpful.

👍 Pros

- Customer tracking
- Vendor management
- Modern interface

👎 Cons

- None so far

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✓ Would recommend
Marcus Johnson 🌱
May 28, 2025
★★★★★

Finally found the right POS

Implemented iQmetrix across all 7 locations. Consistent performance and the stock alerts makes multi-store management easy.

👍 Pros

- E-commerce integration
- Sales analytics
- Good support
- Affordable

👎 Cons

- None so far

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✓ Would recommend
Raymond Miller 👑
May 28, 2025
★★☆☆☆

Looking for alternatives

Regret switching to iQmetrix. The customer tracking looked great but payment terminal disconnects has made daily operations difficult.

👍 Pros

- Loyalty rewards

👎 Cons

- System crashes during peak hours
- Reports showing incorrect data
- Slow transaction processing
- Data loss after updates
- Login issues for staff

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✓ Would recommend
Dennis Cook 👑
May 19, 2025
★☆☆☆☆

Complete waste of money

Worst POS decision we made. credit card processing failures constantly. The employee management they advertise? Doesn't work half the time.

👍 Pros

- Gift card system

👎 Cons

- The learning curve was steep
- Customer support hours are limited
- Offline mode is limited
- Integration options are limited
- Reports showing incorrect data

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✓ Would recommend
Raymond Chen 👑
May 10, 2025
★★★★☆

Good value for money

Overall very happy with iQmetrix. The purchase orders works great. Knocked off one star because customer support hours are limited, but nothing major.

👍 Pros

- Barcode scanning
- Customer tracking
- Multi-location sync
- Customer database
- Affordable

👎 Cons

- The mobile app needs work
- Some features require add-ons
- Receipt customization is basic

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✓ Would recommend
Frances Davis 👑
May 10, 2025
★★★★☆

Happy with iQmetrix

Good POS for the price. barcode scanning is excellent. Lost a star because the mobile app needs work needs work. Would still recommend.

👍 Pros

- Inventory management
- Gift card system
- Good support
- Reliable
- Affordable

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep
- Receipt customization is basic

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✓ Would recommend
Amy Reed 👑
May 10, 2025
★★★☆☆

Some pros, some cons

It works, but that's about it. gift card system is decent. We expected more from e-commerce integration based on the demos.

👍 Pros

- Sales analytics
- Affordable

👎 Cons

- Receipt customization is basic

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✓ Would recommend
Amanda Wright 👑
Apr 1, 2025
★★★★☆

Recommended with caveats

Upgraded from their older system. Big improvement in employee management. Still working out some kinks with customer support hours are limited.

👍 Pros

- Purchase orders
- Gift card system
- Returns processing

👎 Cons

- Hardware is a bit pricey

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✓ Would recommend