📊 Rating Breakdown

5 stars
14
4 stars
26
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (73)

Angela Reed 👑
Oct 7, 2025
★☆☆☆☆

Worst POS ever

Avoid iQmetrix. login issues for staff from day one. Support is unresponsive. Cost us thousands in lost sales.

👍 Pros

- Barcode scanning
- Price labeling

👎 Cons

- Credit card processing failures
- Slow transaction processing
- Data loss after updates
- Login issues for staff

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Samantha Green 👑
Oct 2, 2025
★★★★★

Love this system

Coming from an old-school register, iQmetrix was a game changer. Easy setup, great training, and the returns processing is fantastic.

👍 Pros

- Returns processing
- Sales analytics
- Vendor management

👎 Cons

- None so far

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Nathan Foster 👑
Oct 2, 2025
★★★★☆

Great system with minor issues

Four months in and iQmetrix is working well. Staff trained quickly on the inventory management. Wish customer support hours are limited was included.

👍 Pros

- Inventory management
- Employee management
- Customer database

👎 Cons

- Receipt customization is basic

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Joyce Perez 👑
Sep 10, 2025
★★★★☆

Solid choice overall

Reliable and straightforward. Not the flashiest POS but barcode scanning and vendor management work exactly as advertised.

👍 Pros

- Customer tracking
- Vendor management
- Price labeling
- Customer database

👎 Cons

- Reporting could be more detailed
- Setup took longer than expected
- Some features require add-ons

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Margaret Kim 👑
Sep 4, 2025
★★★☆☆

Mixed feelings

Mixed feelings about iQmetrix. The inventory management is great but we've had issues with integration failures with third-party apps. Support helped eventually.

👍 Pros

- Inventory management
- Barcode scanning
- Gift card system

👎 Cons

- Setup took longer than expected
- Some features require add-ons
- Receipt customization is basic

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Amanda Wright 👑
Aug 28, 2025
★★★★☆

Happy with iQmetrix

Great barcode scanning, decent matrix inventory. Support could be faster but they do resolve issues. Good value for a smoke shop.

👍 Pros

- Employee management
- Returns processing
- Vendor management
- Quick setup

👎 Cons

- Offline mode is limited

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Lisa Nguyen ⭐
Aug 28, 2025
★★☆☆☆

Looking for alternatives

Can't recommend. We liked the barcode scanning demo but real-world performance is poor. system crashes during peak hours constantly.

👍 Pros

- Purchase orders
- Gift card system
- Vendor management

👎 Cons

- Customer support hours are limited
- Receipt customization is basic
- Integration failures with third-party apps

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Marcus Johnson 🌱
Jul 10, 2025
★★☆☆☆

Not as advertised

Can't recommend. We liked the gift card system demo but real-world performance is poor. login issues for staff constantly.

👍 Pros

- Employee management
- Matrix inventory
- Affordable

👎 Cons

- The mobile app needs work
- Offline mode is limited
- Reports showing incorrect data
- Data loss after updates
- Payment terminal disconnects

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Jason Nguyen 👑
Jul 2, 2025
★★★★★

Finally found the right POS

Been using iQmetrix for 7 months now and couldn't be happier. The multi-location sync is exactly what we needed. Staff picked it up in no time.

👍 Pros

- Multi-location sync
- Good support
- Affordable
- Quick setup

👎 Cons

- None so far

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Sharon Richardson 👑
Jun 23, 2025
★★★★☆

Does the job well

Overall very happy with iQmetrix. The barcode scanning works great. Knocked off one star because integration options are limited, but nothing major.

👍 Pros

- Price labeling
- Time clock
- Easy to use
- Affordable
- Modern interface

👎 Cons

- Integration options are limited

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✓ Would recommend