📊 Rating Breakdown

5 stars
14
4 stars
26
3 stars
22
2 stars
7
1 stars
4

📝 User Reviews (73)

Tom Bradley ⭐
2w ago
★★★☆☆

Room for improvement

Average POS system. Does the basics fine. gift card system works well but login issues for staff has been frustrating. Considering options.

👍 Pros

- Customer database

👎 Cons

- The mobile app needs work
- Reporting could be more detailed
- Some features require add-ons

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Ruth Powell 👑
2w ago
★★★★☆

Works great for us

Good system, good support. The returns processing is what sold us. Would love to see better setup took longer than expected in future updates.

👍 Pros

- Customer tracking
- Loyalty rewards
- Customer database
- Time clock

👎 Cons

- Offline mode is limited

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✓ Would recommend
Jennifer Young 👑
Oct 28, 2025
★★★★☆

Reliable and functional

Four stars because there's always room for improvement. That said, iQmetrix handles our bookstore well. returns processing is a highlight.

👍 Pros

- Layaway feature
- Price labeling
- Commission tracking
- Matrix inventory
- Easy to use

👎 Cons

- The learning curve was steep

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Justin Young 👑
Oct 28, 2025
★★★☆☆

It's okay

Three stars because it's neither great nor terrible. iQmetrix handles transactions fine but integration failures with third-party apps is a real problem.

👍 Pros

- Purchase orders
- Stock alerts

👎 Cons

- The mobile app needs work
- Integration options are limited

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Miguel Rodriguez 👑
Oct 24, 2025
★★★★★

Exceeded expectations

Five stars because they earned it. Been with iQmetrix for 5 years. Every update makes the system better.

👍 Pros

- Customer tracking
- Gift card system
- Vendor management
- Discount scheduling
- Affordable

👎 Cons

- None so far

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Chris Perez 👑
Oct 20, 2025
★★★★★

Game changer for us

Owner of toy store here. iQmetrix has been rock solid for 1 years. Support team is responsive and actually helpful.

👍 Pros

- Purchase orders
- Time clock
- Good support
- Affordable

👎 Cons

- None so far

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Tom Hill 👑
Oct 11, 2025
★★★☆☆

Mixed feelings

Average POS system. Does the basics fine. returns processing works well but printer connectivity problems has been frustrating. Considering options.

👍 Pros

- Price labeling
- Quick setup

👎 Cons

- Hardware is a bit pricey
- Offline mode is limited

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Lisa Nelson 👑
Oct 11, 2025
★★★☆☆

Not bad, not great

It works, but that's about it. gift card system is decent. We expected more from loyalty rewards based on the demos.

👍 Pros

- Returns processing

👎 Cons

- Reporting could be more detailed
- Hardware is a bit pricey
- The learning curve was steep

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Eric Coleman 👑
Oct 7, 2025
★★★★☆

Good POS, room to improve

We've been on iQmetrix for 4 months. Does everything we need. customer tracking is great, wish the the learning curve was steep was better.

👍 Pros

- Layaway feature
- Stock alerts
- Matrix inventory
- Time clock

👎 Cons

- Hardware is a bit pricey
- The learning curve was steep

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Marcus Johnson 🌱
Oct 7, 2025
★★★☆☆

Some pros, some cons

Three stars because it's neither great nor terrible. iQmetrix handles transactions fine but credit card processing failures is a real problem.

👍 Pros

- Customer tracking
- Time clock
- Affordable

👎 Cons

- Offline mode is limited

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✓ Would recommend